LiveTechPro 4+

Remote Video Support

CERATIZIT Deutschland GmbH

    • Free



With the innovative "Live TechPro" solution, CERATIZIT offers you the possibility of immediate and competent visual support in case of a fault or process optimization. A bidirectional video and audio connection connects your on-site technician with the application engineers from CERATIZIT -you can rely on us to reach you in seconds and support your on-site technicians live in your production.

What’s New

Version 9.1.0

Multi-User Call
· Remote support video calls with up to 20 participants
· Improved handling of video and audio streams (bandwidth requirements)
1. Reduced and constant upload rate (regardless of the number of participants in the call)
2. Reduced download rate for smaller videos in side menu (dynamic improvement of video quality after switching main view)
3. Increased video quality for screen sharing (screensharing)
4. Increased video quality for live stream in web application
· Customized UI / UX design in video call
1. Activity based arrangement of participants
2. Highlighted audio status of participants
3. Changed appearance of participants (based on video/audio status and in video call or not in video call)
· Various stability improvements

AR Viewer
· Viewing 3D models of your machines in the mobile applications
· Zooming, rotating and panning in the 3D viewer with simple touch gestures

· Export of workflow reports

App Privacy

The developer, CERATIZIT Deutschland GmbH, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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