LiveWell with Advocate Aurora 17+

This app is super user friendly. The design of the app is very easy to navigate through. It eliminates the hassle of trying to figure out where to go, what to do & how to do it. The format readily defines your search function.
It features; All apptmt’s on the app plus the ability to cancel or reschedule, you can pre-register prior to your Apptmt, view bills and pay them as well. In addition, you can send health related messages to your provider and you get timely responses and much more. This has helped me manage my health and my time and I feel more connected with my doctor.
The app is a time saver for our doctors as well. It’s a mutual goal to free up time and position our doctors to efficiently optimize their time for patient care.

I just transitioned to the new App. It is well laid out and easy to navigate. Using it today i noticed a few things that may need attention. I did the in-app preregistration for a procedure I was having. When I arrived at the registration desk I had to give all of the info again. When asked why, I was told that I should have told her I pre-registered. I would have thought that she would have had all of my info pre-populated already. Either that or she should have asked me. There really was no way for me to know that it was my responsibility to advise. Second, on the app Under devices I cannot add my cell. It shows my iPad already but not iPhone. No add button. The app also shows a remote proximity auto advisement feature on check in at the hospital. I toggled that ON but it won’t stay toggled ON. Not sure why it won’t stay activated. Anyway the site is very current and intuitive. I like it.

Unfortunately, my wife and I tried to go onto the LiveWell app and check our prescription status because I got a notice a prescription status. We couldn’t find it and my wife works at Aurora. The pharmacy at Summit no longer wants to dispense prescriptions to the patients, they want it all mail order. I am changing all my prescriptions over to Highway F the remote prescription center. I have been very happy with that because I get to talk to a pharmacist when I pick up my meds they typically always have my prescriptions right and quick. I find this app is just taking us one step further away from human communication with patients with the cost of healthcare, our care from these facilities specially, the pharmacy at Aurora Summit is awful. It has been awful for ever. The service level is going down and everybody uses can’t have help Covid blah blah blah. Unfortunately, at the expense of their customers and patience both one. I know this will go nowhere just saying.