LOBSTR Stellar Lumens Wallet 4+

Customer Support A+

I’ve read some say they lost everything and no help.
I have had nothing but great, diligent assistance as needed. I’m not big on reviews unless serious bad experience where I have to so others are aware, or if truly superior. I had trouble due to device and number change whereas we can’t edit own number in here. It needs to be manually done by Lobstr team with so much information in security it’s Crazy, they got back to me in 2 days and cleared everything up for me. Great security and great team.
I strongly advise keeping your federation address, latest 10 transactions, any security key, password (all of it) in a safe place as it’s that tight….
Once you reach out from help from a computer they are on it.
Keep your log in IP address set to ON and you’re safe.
Those who say they can’t get response from Lobstr team have me scratching my head.
Im a fan.
They are friendly, and very helpful in crisis.
Thank you Lobstr team. 💝

LOBSTR is a Total Scam

Once they take your money they have made it impossible to cash Any money out once they get it you lose , there needs to be a Class Action Law suit done here there easy to do and I’m looking into just doing that, there is No customer service it dose not exist nothing more than a big circle jerk by design they will not help you and if they do you will find it a dead end again by design , this is a criminal enterprise and something Must be Done!!! They will give you three to four options to try to cash out everyone of them are just short of Brain Surgery very complicated and always a dead end by design, you will not get any satisfaction with customer service, stay away from LOBSTR, UPHOLD WALLET has worked so well for me on Uphold you can cash out in five minutes and have it immediately deposited in your checking account by using your Visa or Mastercard debit card , 5 minutes, LOBSTR could sure take some lessons from Uphold but they won’t instead they will take your money

Ответ разработчика ,

Hi, Michael. We’re sorry that you’ve been having trouble using LOBSTR. The LOBSTR support team has provided you with options to resolve your issue. Could you please check your Inbox and Spam folder for the email from LOBSTR and follow the steps that we sent you in response to your email? Should you have any further questions or concerns, please let us know.

disappointing moneygram cashout experience

support was nonexistent when my cashout got stuck because the Anchor or validating node was out to lunch. I swapped my XLM to USDC and then did everything to cashout. but kept getting error messages. first it said not enough funds yet i had more than enough. then it said “processing” for over 4 hours.
no one to talk to at Lobstr so i filled out the form for support. nobody answered while i waited hours at CVS where the moneygram is at.
i finally gave up and went home. this is not what crypto is meant to be about.
big thumbs down to Lobstr for a) not having better support and b) not working out the bugs in the cashout process by actually trying it themselves in the real world. you ruined my day and an important transaction. no longer a fan.

Ответ разработчика ,

Hi! Sorry to hear you're having trouble. We’d like to understand the issue and help you with it. Our support team asked you for additional information. Could you please check your Inbox and Spam folder and reply to our email with your answers? Looking forward to your reply.