Get ready for a brand new Locker Revolution app! Updates include:
• Totally refreshed look & feel
• Updated location search
• Order placement for home delivery (depending on your partner)
• Access to cleaning preferences for dry cleaning and wash & fold
• Account setting management straight from the app
• Photos and tracking of all dry cleaned clothing
Ratings and Reviews
Don't get fooled by 24/7
A couple things: they don't pick up 24/7, and they don't return 24/7. This wouldn't be the end of the world, except their sales rep (who came to advertise at my building one day) explicitly stated that this what made them a "revolution". To top it all off, the dry cleaning quality is average at best. There's regularly odd creases on both suit jackets/pants and my dress shirts. Don't use them. Odds are there is a similar service also being offered in your building here in Charlotte. I'm not sure if it's a man-power problem or what, but isn't worth the cost of admission, folks. Hopefully they can turn it around, because they're on the cusp of being the revolution they tout.
Unresponsive and Dissapointing
I decided to try this service out with a shirt to see how it is, and was excited at the idea of a convenient dry cleaning drop off. I placed the order and after two weeks and three follow ups, I took my shirt back. I heard back one time after my second message, but no follow through on resolving the issue. On another note, the App doesn't show any pricing and doesn't give the chance to cancel the order without help from the app support crew (unresponsive). I gave plenty of chances in my follow ups to make things right, but am now writing up my first 1 star bad app review. Big let down.
Just used this service last week. Put clothes in the locker, placed the order on the app, less than two days later got a notification my clothes were dry cleaned and ready for pickup. Smooth experience. Great customer service too - I put a note in my order to dry clean everything. They called me to say shirts aren't normally cleaned that specific way unless it's silken or something delicate. Saved me some money. Highly recommend these guys
With Family Sharing set up, up to six family members can use this app.