Feel safe and enjoy your vacation by having full 24/7 assistance on your next visit to Cancun and Riviera Maya. Concierge services, live assistance, and information… all in your mobile!
Ratings and ReviewsSee All
My wife and I came into Mexico for a destination wedding at Hard Rock Riviera Maya. I couldn’t be anymore please with the staff a Lomas Travel to and from the airport and hotel. Special thanks to Juan Valdez the rep at the Hard Rock Hotel. Not only was very attentive but very professional. He made sure we were accommodated and double and triple checked our times and communicated with us until the proper transportation arrived. Thank you Juan from Ryan & Charlotte! As for as leaving also a special thanks to the staff member for making sure we were all checked in. If we ever come back to Mexico Lomas will be the only service we choose for transportation. Thank you!
Great service by Lomas
My wife and I were staying at Riu Palace Riviera Maya. On June 1 Lomas was driving us to the Cancun airport at 1 pm. 30 minutes into a 45 minute trip the driver got a call and told me that we had left our passports at the hotel, A travelers nightmare. Lomas plus our hotel staff was instrumental in getting a taxi to drive our passports to the airport. When we go to the airport we had to wait about 40 minutes for the taxi to arrive with our passports. During that time the Lomas guys at the airport were in phone contact with the cab driver giving us updates on when he would arrive at the airport. Thank you Lomas airport guys.
LOMAS transfers and excursions were top notch service and excellent personal experience. We were a party of 6. From pick ups to drop offs. Cancun was an awesome experience with LOMAS by our side. Riu palace peninsula had there services in house to help with transfers and excursions. High recommend for added security . Big thanks to the LOMAS family!
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With Family Sharing set up, up to six family members can use this app.