London Pass - City Guide 4+

I spent two days in London and so I hoped to see several major attractions in that time. London Pass was just perfect for that. I saved quite a bit of money doing it this way, and it worked flawlessly everywhere I went.

I would highly recommend using this app. I was a bit concerned about the low ratings, but I think a large majority of people download the app and are pleased with their experience, and then just delete it once they leave London. I saw lots of people using the London Pass app at the entrance of each attraction and never saw any hiccups. So I’d advise everyone to go with this app so you have everything you need from tickets to tips for each attraction right on your phone! I’m very happy with this whole experience!

Used app on iPhone 7 and all worked well. Bugs may have been fixed or just worked well on my platform. I downloaded tickets prior to arriving in London and screen shot them just in case I had any problems. I also printed receipt from email for backup. However all worked in London and allowed us to see many things in a 3 day period without worry of tickets or lines. My only issue was the London Pass did not accurately tell us that Westminster Abbey was closed on day we planned to see it. Also, due to the Jubilee a few places were closed —there should be a rain check system in place if this occurs in which certain locations are extended one day after activation if there is a closure. I’m sure an algorithm could be created to address this problem. It requires detailed personnel to check status of each location each day and log it into system.

The app doesn’t update in the background, so when you open it it takes a few moments for it to update. Best to do this before you leave your hotel, so that way you’re not holding up the line (queue) at whatever attractions you’re visiting that day. I ended up taking a screenshot and just using that. It would be awesome if the passes could be added to Apple Wallet.