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Ratings and Reviews
Okay first off I’d like to say that I am a firm believer in most of these types of apps are scams. But I decided to give this one a shot, and I did win. And that’s just the gamble with sites like these, and before this one I never one on any of them. Not sure if it was just a lucky day or what but I did win almost $200 in crypto currency it took about a week but I did get my pay out as promised. Some may win some may lose but that’s just a gamble you have to take. Give it a shot and you may be one of the lucky ones like I was. But I will say since I did win once I have not won again, but who’s to say in the future I won’t, we’ll see and I’ll give an update.
Loved it…but now…
I loved this app and pitched it to my friends for months. It’s effectively tripled the interest rate I had with Varo on a modest amount of funds…then came yesterday morning. That’s what I was using it for: fun games and to increase my yield on a savings account that doesn’t have thousands of dollars in it so I can slowly build up a rainy day fund. All of my favorites are now gone, overnight, and there’s empty spaces where they used to be. I’m forced to play other games I don’t care for that waste way too many of my coins and/or don’t have a chance for any cash…I get a play or two max every day (if the random chance at the beginning gives enough to play at all that day) and my pennies every day or two turned into lucky if I get a penny at all.
Not sure what happened or why all of the matching games were pulled at all bid levels, but it was quite the rude shock when I woke up yesterday. I even deleted and redone loaded in case it was a bug. No dice. Can you fix it or give an explanation, please? I sent a report and haven’t received an answer yet.
Changed, Not for the Better!
The big issue for me was the customer service. Previous interactions with customer service before Varo took over went slow but I could still get a hold of a person. Then my account got hacked, my fault, and I couldn’t get in touch with a person the first time after about an hour and a half. I was on continual hold, and when I tried using the phone tree to connect me another way it gave me a variety of messages. One said it was for checking your balance only to find out after pressing it that it wanted you to go through the app.
Second time after about a half an hour I got someone. They verified my account balance with me and said they would freeze my account. The next day, I found out a transaction still went through from my connected bank account to Varo. I tried to call Varo again, but no response after about a 45-minute wait. I used the app to close out my account and got my bank to get my money back for me.
BE AWARE that customer service may not be up to standards here!!!!
Developer Response ,
Thanks for your feedback and we're so sorry to hear about your negative experience with Varo's customer support! We can certainly pass this feedback along to Varo, but unfortunately, we don't have control over a specific bank's customer service. However, you can choose to link a different bank partner to your Long Game account if you'd like. Please reach out to us at help.longgame.co if you'd like to switch to our other partner bank, Aspiration bank. We'll also be adding more banks very soon and we'll always continue to expand our bank partners!
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- Long Game Savings Inc.
- 246.1 MB
- Requires iOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Age Rating
- 12+ Infrequent/Mild Simulated Gambling Frequent/Intense Contests
- © 2021 Long Game Savings, Inc.