LOT Polish Airlines 4+

Couple requests

Would be nice to save bookings in the app while logged out as well as having FAST TRACK show on the Apple wallet boarding pass if it is valid for that passenger.

Frustrating

The latest update of this app prevents it even from loading. The app is stuck on the start page and won’t go forward. Even before that, when I could use the app, the functionality was very limited. You could not effectively change your flight or select seats. You had do call them, and LOT would charge you $46 for just taking your call + any change fees. They said you I should have used their app or site to modify my flight but when I told them that the app / site functionality was broken, they verified it and waived the fee. LOT is a cheap service, and I don’t mean “inexpensive”. Buggy, outdated, low budget without any regard for their customers. Very disappointed.

Ответ разработчика ,

Thank you for sharing your feedback. We're sorry you feel this way. We'll do our best to resolve it within the next updates. Do not hesitate to share additional details regarding the issue by utilising a dedicated form on carrier's website: https://fly.lot.com/bbzzr

Ok, needs some work

Missing some crucial functionality. Delays are not updating on the My Trips screen, which makes it confusing after receiving email communication about the delay- one cannot help, but wonder, what is a correct departure time. Correct departure updates on the boarding pass, but that requires additional click to display, so it is not an information readily available at the first glance. The boarding pass has “add to Apple walllet” button, but unable to add to the wallet . No choice was given for flight updates provided by sms.

Ответ разработчика ,

Thank you for sharing your feedback. We're sorry to hear about the issues you have encountered. We'll do our best to resolve it within the next updates. Do not hesitate to share additional details regarding the issue by utilising a dedicated form on carrier's website: https://fly.lot.com/bbzzr