The whole new shopping experience unveiled at Lotte Online Duty Free.
Meet the most powerful duty free brand in Korera and enjoy the new mobile shopping experience faster and easier for everyone.

1. All-in-one shopping app: Shop all Lotte Duty Free stores using one single duty free shopping app.
2. Quick shopping: Select colors, sizes, and options you want faster and easier.
3. Smart View: Take a quick look at the best-selling items, famous brands, membership rewards, and more!
4. Lotte Duty Free membership: Sign up in seconds and start getting rewarded today.

■ App permissions
Lotte Duty Free observes and is bound by Paragraph 2, Article 22 (Gathering and Handling of Personal Information) of the Act on Promotion of Utilization of Information and Communications Network. Please read the following details and give your consent for access, collection, and use of your personal information by Lotte Duty Free in accordance with the Network Act. The Lotte Duty Free App will only access, collect, and use the following information with your consent for the purposes stated. You can change your app permissions whenever you want. Additional permissions are not required to use the Lotte Online Duty Free App.

- Notification: notifies deals, offers, promotions, and recommendations
- Biometric authentication : Sign in using biometric authentication.
- Camera: uses the device’s camera to read QR codes and scan your passport details pages.
- Photos, media, and files: uses photos in the device.
- Microphone: enable voice search

※ Depending on your mobile operating system, app permission settings may not be available.
Please update your mobile operating system to manage app permission on your mobile device. You can reset all of your app permissions by deleting and re-installing the app.

※ Customer service center
Online shopping: +82-1688-3020
Mon to Fri 10:00 to 19:00 (KST)

What’s New

Version 7.2.1

ㆍBug fixes and stability improvements

Ratings and Reviews

3.9 out of 5
60 Ratings

60 Ratings

Easytouse-1 ,

Convenient to check orders & for pick up

I honestly think the app is pretty easy to use to check orders and use to pick up items at the airport. I do wish it was a bit easier to navigate and not as laggy. So that’s why I would give 4 stars. Hopefully it will improve over time.

Lizbettev ,

Extra discounts

I love the LOTTE Duty Free app. I used this while I was in Seoul, and it made my duty free shopping so much easier. I preordered all of the items I wanted through this app (for pickup at my departure terminal), instead of having to fight through the crowds at the regular stores, and the prices are so much better on the app! There are constantly promotions going on for most brands (except for the really high end ones), that can give up to 30% off! The only thing I did notice is the app is slow to respond, when using it in both USA and in a Seoul. However, it is totally worth it. Helped me save so much money, as well as to buy all the KBeauty items I wanted at such a decent price!

mochabeanns ,

Super convenient and amazing

Makes duty free shopping so much easier! I only found out about this app like a day before my departure. I wouldn’t have to navigate through numerous stores and around the crowds if I knew they had this app and the products I want are available at duty free. And I visited the duty free store twice and it was so crowded and hectic. Also makes shopping so much more convenient because you can compare prices with the products you find in the stores.

Developer Response ,

Hello, Super convenient and amazing customer,
We will continue to make our efforts for your pleasant and convenient shopping.
Please use it a lot in the future. Thank you! :)


Hotel Lotte Co.,Ltd.(Duty Free)
121.7 MB

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, Japanese, Korean, Simplified Chinese, Traditional Chinese

Age Rating


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

More By This Developer

You May Also Like