Lover: Intimacy Coaching 17+

Great program, great insights

The Lover app features a series of modules based on the areas of your sex life you seek to improve and better understand. The individual modules contain a series of progressive lessons well designed to guide you through each topic.

The exercises really work, and they offer insights and strategies that are essential to understanding your sex life and enhancing its quality for yourself and your partner.

The lessons are easy to understand, the guidance each step of the way is perfect, and you’re never left confused, lost, or abandoned. I’ve only just scratched the surface of what the app has to offer and I’m already impressed.

You Have to Pay for Separate Subscriptions

I downloaded the Lover app with the three-day free trial that I could “share” with my partner. The developer said the app could be shared, but nowhere did it say that the subscriptions would be individual and separate even if you shared. After 2 days, we decided the app wasn’t specific enough for our purposes, so I canceled the free trial and future subscription.

Two days later, I woke up to a charge on my account for $120. It was the app in question: Lover. Turns out that even though I canceled on my side, I was charged anyway because my partner didn’t cancel on his side.

We were told the app could be “shared” with your partner, and we were never told we would have our own separate subscription. The developers of this app lack transparency in their operations. On this basis alone, I do not feel I can recommend this app.

The information provided on the app is actually good, but for those of us who are well on our way into a sex-positive journey, it feels a little 101; we need something more profound and specific.

I asked the representative at Apple who helped me if I could request to submit a report to Apple about this developer and app, and I was told all I can do is leave a review. I feel Apple should have a better policy to handle developers who don’t communicate properly with customers.

Thank you!

개발자 답변 ,

Hi Verobp. We were disappointed to read your review. As we replied to you over email, we make no claims anywhere about the ability to share a subscription between accounts. There are places within Lover where you can "share the app with others", but there is no mention of a shared subscription.

We do offer a "Buy one get one free" promotion occasionally, which comes into effect after someone completes their free trial - we then provide a 100% discount code for their partner to use. But as you never completed your trial there was no opportunity to do this for you or your partner.

We responded to your email within less than 24 hours explaining the quick and easy process to claim a refund from Apple, and offering our assistance with that process. We also offered to reimburse you directly, if the process with Apple wasn't successful. We feel this was a very fair message, to which we received no response.

If you'd like to discuss that refund, please don't hesitate to contact us again at support@lover.io

Thanks,
The Lover Team

Great app so far

I’m really enjoying this app. Everyone has different issues with sex, and this app is customizable to help you with your specific problems. I was also offered a free subscription for my partner, but I didn’t take advantage because I’m in a new relationship and we have not been intimate yet, so I don’t feel quite comfortable presenting her a free membership to a sexual therapy app.

I’m not one to spend money on apps, but this one has been worth it for me so far. If you are having problems with your sex life with your loved one, I highly recommend this app.