LP Adjustable Bed Control 4+

Functional but a UI disaster

Latest update made worse an already awful design. Seems like it wasn’t tested on smaller screens (iPhone SE 2nd Gen.) because buttons overlap. Hate how easy it is to accidentally save a position - that shouldn’t be such an easily accessible option. I’m using this app because the alternatives were even worse when I got my bed but I’m going to give them another try.

Does not connect

They push this new app but it won’t add bed via Bluetooth.

I got an email about my review from them and they asked I call for help. So I called twice. Each time I was on hold for over 60 minutes waiting for someone to answer. So I decided to give up on calling and sent them an email requesting help over 1 month ago. Still no response!

Meanwhile I keep getting asked to upgrade to new app that doesn’t work.

Developer Response ,

Good Afternoon,

Sorry for the issue that you have encountered. Could you let us know a little more about the base that you are trying to connect with so that we can assist with resolving the issue?

We can also be reached at help.adjbedwarranty@leggett.com.
Thanks!

Still can’t get this damned app to recognize my bed.

Was hopeful this would be an improvement on the last app for my Prodigy 2 bed.

Cant even get it to recognize my bed, despite trying all the scant troubleshooting guidance.

So very disappointed with L&G’s mobile apps - especially as it was a big factor in my buying decision AND because the original remotes have crapped out entirely.

Developer Response ,

Hi, we apologize for the inconvenience you’re experiencing. There may be a few factors affecting the connection between your bed and the app. Here are some troubleshooting steps that may help:
1. Ensure that no other apps, including the Prodigy app or any third-party apps related to bed control, are running in the background on your device. These apps may interfere with the Bluetooth connection to your bed, you do not need to delete the apps from your device, but they should not be running in the background while attempting to connect LP Adjustable Bed Control to your bed.
2. Operating the remote on some beds will prevent the bed from showing up in Bluetooth scans for up to 1 minute after the remote was last used. Ensure that no remotes or other devices are actively in use with the bed before pairing.
3. Not all control boxes are compatible with the LP Adjustable Bed Control app. Our app only supports Low energy BLE control boxes. If you would like assistance determining your bases compatibility with LP Adjustable Bed Control, please include your bed serial number and model when emailing Leggett & Platt customer service. Should you continue to experience issues, please reach out to us at help.adjbedwarranty@leggett.com. Providing the model number of your bed and what version of OS and LP Control app you’re using. Our team is dedicated to resolving your concerns promptly. Thank you.