Lumyer:After Effects Editor AI +12

I’m between a 4 and 5 stars just because I’m not wild about the newest version. It’s a cool app, and super easy to use. The newest version says to go to Settings to restore your previous purchases, except that didn’t work. Only got a few of the many I purchased. Went to the listing of all the effects and was able to manually do it from there. Not a biggie, but a tad irritating. The new ability to have a square or portrait option is nice, however, I’m not a fan of the default to camera mode, but maybe I’m in the minority by only using pics in my photo album. I also miss being able to cancel an effect once it’s added (you can replace it with a different one but sometimes I decide I don’t want one of the effects I’ve added at all), and the replacement of your library of effects in squares along the bottom of the screen with smaller, harder-to-see circles seems like a step backwards. All that being said, I really like this app and use it often. New effects are added pretty frequently, and there’s a nice variety.

Thank you for your feedback, we always try to improve ourselves, to make our users happy.

I have been using a Lumyer and have really enjoyed it. However I got a notification to update and when I did it will no longer load on my phone. So I took it off my phone and tried to reload it and now it will not let me in at all saying that my payment method is invalid, which it is not. I paid for the pro package to have all features utilized in watermark removed and now I can’t even load it on my device. I did contact the company and they kept telling me to restore my purchases yet that is not the solution. I cannot even load the app on my phone to restore the purchases. I hope someone can rectify and help the situation. Or I would like to request a full refund. I’m trying to understand how this is rating or they say this is rated as number one and improved. How can I know when it crashed after I tried update.

Update. From my above post.. I keep trying. Was able to load Lumyer after several tries Restored purchases yet it did not restore my pro account. Disappointed. Then it crashed again after I tried to create an image. The app. Never crashed before the update. Now it just won’t stay in place and stable. This has happened 5 times now on I phone. ???

Hi, sorry about that.
Here's what you can do: 1-uninstall and reinstall the app ; 2-restore your purchases from the settings; 3-download your effects again.
If it doesn't work out for you, don't worry about your purchases, because Apple keeps track of any purchase you make. You will be able to get your invoices back anytime.
Here's the guide to see your purchase history in the App Store or iTunes Store: https://support.apple.com/en-gb/HT204088

Once you get your invoces, please send them to support@lumyer.com. Our support team will unlock your purchases.

If the app still crashes on your device, it would be really helpful if you could send an email to support@lumyer.com explaining where and when you're experiencing the issue.
Thank you 🙂
Lumyer Team


*****Problem solved? It would be great if you could give us 5 stars!*****

I've loved playing around with my pictures when it comes to Lumyar. I love love love it. I have to say something that bothers me about it, though...🙃
All the perks of this application should be free do to the fact that iPads are expensive! Why can't we have neverending fun without paying 20$ a month for an app that is apart of the very expensive iPad that I bought!?!?!
It goes without saying ppl are getting filthy rich because this lil nickel and diming crap refuses to ease up!!!

Please do better when it comes to apps that keep ppl like me so happy to have an iPad that does so many cool things without me going bankrupt all because I need to get out of my head and have the most fun I can have here. kapeesh?

Thank you, Sadie!