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We'd love to hear from you! Let us know what you think. If there's anything you'd like to see (or not see) or if you think there's something we're missing, get in touch at firstname.lastname@example.org
Hi Lushies! This update includes minor bug fixes, plus a link to give feedback on your app experience.
Ratings and Reviews
I use this app super frequently to order, but I do have a few critiques.
First, I love the wishlist feature, but I wish it operated better :( I am a Lush FANATIC and so of course I have the majority of their products on my wishlist. It tell me I have “99+” products saved. However, usually it only loads 75 of them at a time. I wish I could see everything I’ve saved, so when I go to order I can scroll through my favorites and frequent orders instead of searching through all the categories of products.
Also, if I’m scrolling through products by category, NOT my wishlist, it doesn’t tell me whether or not I’ve already added the product to my wishlist. There’s a small heart icon next to “add to wishlist,” and it would be nice if this turned red or something when I added a product to wishlist, that way I would know if I’ve already added it or not.
One more thing, sometimes a product shows it has multiple reviews, but when you scroll down or even tap where it says something like “10 Reviews,” or where the star ratings are, there are none.
Again I love this app and will continue to use it, but it does have some room for small improvements. :)
Don’t buy from the app
I live so far from the stores so I rarely get to go, but I love their products and would only use lush products if I didn’t live so far. I decided to try and place an order in hopes that I can just order online instead of going in store. Previously I didn’t due to no free shipping, but I see that’s a thing now over $60 which is great. I placed my order a week ago and it just now finally shipped. It’s due to come 8 days from now and I just found out you need to sign for it upon delivery. That’s so frustrating and I already know that’s gonna cause my order to take even longer to get delivered as I am not home through most of the day. I wouldn’t have place an order through them if I knew that. The shipping is also very slow a bit misleading. It said it would be delivered 2-8 days after it gets shipped. I thought maybe it would mean it will take a couple days to get it out, but no it’s been a week. I hope the items are in good condition at least.
Love it but there are a few problems
So just to be clear, I love lush and there app but I’ve had several issues with there systems when buying things online. For the past 2 day I’ve been trying to purchase a lib balm (whipstick to be specific) but every time I have to put in my card it will either tell me that my billing address is wrong or that they failed to proses my order. Of course I am very disappointed with this as I don’t have the time to drive for an hour to a mall just to buy a lip balm. Over all the app is great I just am having problems with the payment. PLEASE FIX THIS
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- Lush Handmade Cosmetics Ltd
- 37.4 MB
- Requires iOS 11.4 or later.
- iPod touch
- Requires iOS 11.4 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
- Age Rating
- © 2002 - 2020 LUSH North America
With Family Sharing set up, up to six family members can use this app.