Lydec 7/24 4+

Lydec

Designed for iPhone

    • 2.3 • 40 Ratings
    • Free

iPhone Screenshots

Description

L’application mobile Lydec 7/24 fait peau neuve évolue et m’offre encore plus de fonctionnalités digitales pour une meilleure expérience utilisateur.

J’accède rapidement à toutes mes informations et aux e-services proposés :
1. Je consulte mon Tableau de Bord qui regroupe mes contrats et mes factures, je règle mes impayés ou celle d’un tiers, je suis mes consommations en valeur et en volume ;
2. Je bénéficie des e-Services (e-Raccordement, e-Abonnement et e-Résiliation) et suis à distance et en temps réel leur processus de traitement en Back Office ;
3. Je bénéficie des conseils pour la gestion optimale de mes consommations ;
4. Je dépose mes demandes (évènement, incident, réclamation…) et suis à distance les étapes de leur traitement ;
5. Je contacte mon conseiller en entrant en contact avec en appelant le Centre de Relation Clientèle au : 0522 31 20 20.

What’s New

Version 5.6.19

Corrections d'anomalies et de bugs divers

Ratings and Reviews

2.3 out of 5
40 Ratings

40 Ratings

hasmask ,

Paiements

Years ago I used to be able to pay my bills using my international credit cards but then all of sudden Lydec stopped it and only allowed Moroccan cards to be used.
I don’t understand why a mega company such as la Lydec would do that!!
Very disappointed.

Developer Response ,

Dear Customer,

Cards issued by out of Moroccan banks are unfortunately not permitted. This option has been discontinued after some fraud issues. We are working closely with relevant institutions to permit then again.

Sincerely yours ,

ben likly ,

Not working

Nice looking but not working What’s the point for an update not working.

Developer Response ,

We are experiencing a high load it has been resolved. Please do confirm if you have any difficulty.

CrashLog21 ,

Not working

The app not working

Developer Response ,

Are still experiencing difficulty in using the app. Could you give more details. ?

Please take a screenshot of where you are having difficulty.

App Privacy

The developer, Lydec, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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