Lyft Driver 4+

So one thing that continues to be a hindrance with the app is the GPS is seemingly always oriented backwards 180 degrees out directly after clicking slide to pick-up and it seemingly is the most confusing always when in the most precarious position or when I need it to be the least confusing due to being in a potentially dangerous area or otherwise and other times it’s just really slow bringing the map back up.
One thing that would be helpful would be for the driver to be able to customize the in ride responses as well as having the option to maybe save replies to custom messages. Thirdly I suggest that a nighttime photo of the car as it currently looks would very likely make connection with the passenger a bit smoother in busy environments and otherwise. I would even venture to say more important and productive than is the facial pic or maybe the face pick could overlay the car in the background or something. And the business of the facial pic being centered is a bunch of bull for real. I can certainly appreciate “make sense” policy but having to have a photo centered perfectly in order for a silly face photo to be accepted, the importance of that is beyond my comprehension. And the gas issue… when trying to apply the gas savings vis the card, it is unable to zero in on the store as the app will have one doing circles the parking lot hunting the sweet spot which will never appear. That’s about all I noticed which could be tweekes by developersor others

I have seen lyft from just few landing pages to now a mega app. Good app improvement along these years. Kudos to the developers. The latest release have some minor trigger issues that may need to be fixed. 1. The app sometimes automatically put you offline after you just open the app and started working. If not focused you may not realize it and waste time waiting for trip while just got logged out by the system. 2. When you are completing a ride and is about to swipe and drop a customer, and it coincides with an automatic new ride about to be added to the queue , the app will auto reject the new queue ride and throw this error “something wrong happened..” 3. When you are in an AirPort Express pickup lot. For example when you are at LaGuardia airport the app will display a text saying “you’re in the JFK queue “. JFK is a complete different airport. 4. Is it really necessary that the driver always have to send your predefined message before being able to write his customized message to the client? I don’t think so. If you need more info I will be happy to provide error screenshots. I will stop driving soon and probably start my SWE career because I just graduated. (You can grab me while i am still going through interviews. Or maybe one of your competitors will offer me a role.) Anyway it has been a pleasure seeing your evolution!

The app collects sensitive data including & up to ur contacts. Why does Lyft want that? Total invasion of privacy. Drivers you CAN OPT OUT of the Arbitration agreement Section 17. That way if you want to participate in a class action suit you can.
-I as a former driver had the worst time with the gps. I was told the drop off would be on the left at times when the drop off was at the right. As a new driver I didn’t know there were designated pick up areas for passengers & drivers and I got lost a lot & ended up having to cancel rides cause I couldn’t find the passenger . The app should tell both drivers & riders to go to the designated LYFT rideshare pick up area & it should be clearly physically marked. I’ve been to stadiums where no one knows where the Lyft pick up area was and they used a bar address that was nearby. The gps is just crazy in general wants you to zig zag a lot instead of taking you down a main street. There’s too much for me to write but on the positive side of things…. I did like the fact that Lyft does show the amount of the ride & how long the ride is. Uber doesn’t do that. You just take a risk of taking a crappy low ball ride. I like the fact that Lyft offers cheaper rental options too. I like that you can talk to a real person with Lyft if you do use the flex ride option. I like that you can be unmatched. Thanks for all those things.