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Description

Try Lyft for a friendly, affordable ride whenever you need one!

Use Lyft to travel to your destination and enjoy the best carpool of your life with our trusted and highly-rated drivers.

Request a ride with the tap of a button and get picked up by a nearby community driver who’ll take you to your destination within minutes. Yes, it's that easy.

EASY RIDE SHARING
• Open the app and request a ride,
• Our driver will be there to pick you up in minutes.

• Get a ride and travel wherever you need to go – it’s as simple as that!

TRAVEL THAT WON’T BREAK THE BANK
• See the cost of your ride in advance.
• Pay for your ride directly within the app.

DRIVE SAFELY
• All Lyft drivers pass comprehensive background and DMV checks.
• Rideshare drivers are rated by passengers and only the highest-rated drivers are allowed on the road.
• Lyft provides a first-of-its-kind $1M liability insurance for total peace of mind.

Join the millions who’ve taken 5-star rides. Find reliable transportation wherever you travel. Download and get a lift today!


What people are saying:

"Ride-sharing programs like Lyft are providing commuters with less expensive and more social ways to get around. Users log into the app, specify where they’re heading, and a background-checked driver picks them up for less than a typical cab ride." - TODAY Show

“Lyft is a real community — with both the drivers and riders being inherently social — making real friendships and saving money.” – Time

"In a city where taxis can be scarce and… black town cars are rampant but expensive, Lyft has quickly gained visibility due to low prices and quirky branding." - Ad Age

"Lyft's focus on the everyman has recently extended to the wildly successful Lyft Line carpool service aimed at commuters, which offers discounts of 30% to 60% for sharing a Lyft ride with others." - Fast Company

Prices vary based on market condition.

By downloading the app, you agree to allow Lyft to collect your device's language settings.

What’s New

Version 6.19.3

Thanks for using Lyft! We update our app regularly to make your rides even better. Every update of our Lyft app includes improvements in speed and reliability. As new features are released, we’ll highlight those for you in the app.

Here is what you will find in our latest update:
- Fix to broken support pages
- Simpler walking directions when needed

Ratings and Reviews

4.9 out of 5
7.7M Ratings

7.7M Ratings

D o n n a ,

Your App

Your app is not user-friendly. This is the first time I have it used Lyft. Trying to navigate to scheduling a ride ahead of time was cumbersome. I had to Google how to do it since it wasn’t apparent. Also, after I finally was able to get that done, there was nowhere that I could find to confirm that it went through. I went to your help section and emailed you regarding this and ask for a response to confirm. First of all in your drop-down menus which I had to pick a selection from each, there was one section that did not cover what I was writing you about. Number two I never have gotten a response from that email. I would suggest that you have a chat section so questions can be answered right away. My driver was great, but your app leaves a lot to be desired. I would like to see an apparent place that you can easily schedule ahead of time. When I googled, it told me to look for a little clock. There was no little clock on my app. I had to Google even further to eventually find out how to navigate to selecting a future time. I am hoping that you deal with these issues to make it easier to schedule with you. Uber has it all over you as far as ease-of-use on the app. I don’t want to be insulting, but I would like to use Lyft more. Please improve your app.

serenityblue ,

Misleading, messy and causes me to be late for work

When I got a Lyft and the driver’s car smelled absolutely disgusting, like vomit, I reached out to customer service to ask for a refund. It’s been almost a week and no one has gotten back to me. It’s also ridiculous that there is no public number or email to reach out to. You can only get help through the app and then you have to answer questions about your problem so you can be directed to an FAQ kind of answer. You’d have to click a vague option to get directed to a page where you can write to customer service. But then you’ll probably never hear back.

Today was the final straw. The map will show a few cars in my neighborhood and then when I request the ride, suddenly there’s only one car available and it’s all the way in a different borough. It says it’s 6 or 7 minutes away and then it keeps switching to “a different driver” who is also in a different borough every 2 minutes and then it’s another “7 minutes away.” It’s ridiculous that it would repeatedly connect me with drivers who are in different boroughs who aren’t actually willing to pick me up. This happens four times in a row and it needs to be fixed because I was going to be early for work and by the time I gave up on getting a Lyft and went with Uber instead, there was no way I could even get to work on time. With Uber, it said my ride was 4 minutes away and it actually came in 4 minutes instead of resetting over and over again with different drivers.

My5t1c_tac0 ,

Love Drivers, Hate Algos

I take a Lyft almost every day and all over the country. Lyft is far and away a more responsible choice than Uber. They treat the drivers better, take their safety concerns seriously, and reward them for providing a good customer experience. Women drivers I’ve talked to overwhelmingly prefer it.

That said, the algorithms used to find ‘nearby’ drivers are abysmal. I live in Montlake, a dense part of Seattle’s core. We have some of the worst traffic in the state, and bridges limit route options. Lyft prediction for how long it will take for a driver to arrive are off by 5-10X. The algorithm picks cars I can see are never going to be able to get to me on the map, and often waits 10 or more minutes before ‘switching’ to a driver that is closer, and still 10 mins away. That’s right, it is common to wait 20 minutes for a pickup when I can see 5+ drivers within 2 miles of my location on the map, because Lyft picked the wrong one to start. In my neighborhood picking a driver 2 mi away one direction is a 5 minute wait, while the same distance a different direction can be 45 mins. Please, please, please incorporate real time traffic data into your algorithm. At this point that is decade old technology included in almost every directions app.

Information

Seller
Lyft, Inc.
Size
310 MB
Category
Travel
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, French, Portuguese, Spanish

Age Rating
4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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