M1 Finance 4+

Worst customer Service, Total Scam

At first I heard lots of good things about M1 finance. Me and couple friends decided to invest little money and see how it works.. I opened an account and M1 finance also offered an early access option to M1 spend which sound really good. I paid for early access to checking account and I didn’t hear anything not even an email to update me on status of my account, I called the customer service number and I was told that oh submit 2 type of document and you should be good within 2-3 business days. Week passed no news, I called back and customer service like submit the documents in PDF format and again wait for 3-5 business days. Week passed no news no email or call or notification. I called again and they were like oh your address on utility bill doesn’t match your address in driver license which is B.S. they asked for bank statement I sent that and 3 days later I’m calling they said wait 3-5 more business days. If you call the customer service twice with same number they will hang up on you. They did it to me twice when I called and someone name John picked up the phone, the minute I told my name and the issue that I want to address he hanged up on me. When I sent an email all I get reply that check our features with M1 Plus and wait 3-5 business days. Looks like one auto reply for all. To me it looks like bunch of kids running this so called business M1.

Developer Response ,

Hey there, we hope this issue is resolved. If you still have questions, feel free to drop us a note at support@m1finance.com. We're happy to help.

The App that replaced all of my other financial Apps!!! (NOT JOKING!!)

This App, is for EVERYONE, that want to learn more about their financial situation and the potential financial situation of our economy. It breaks down everything to an understanding that anyone can comprehend, from a basic checking account to advanced investment strategies to borrowing a little extra cash or a lump sum M1 undoubtedly leaps and bounds above its competitors! I had them all and I was tempted to list them, but that’s a a waste of time and time I could be using on M1 to advance, grow and learn more about my financial options and opportunities. Try M1, just once, and then I invite ANYONE to prove me wrong anywhere about this App’s capability to prove at this high level in which I claim. My passion is real, my wife Emily is a health care worker at NCH (Naples Community Hospital) and she worked on the Covid-19 intake floor and contracted the Covid-19 Virus from one of the other healthcare workers or a patient in that floor, we don’t know? But she’s been sent home from work from NCH (Naples Community Hospital) WITH WHATS CALLED TLP(Temporary Leave Pay) which is almost half of what she was making!!!! And then as soon as her leave is up, she goes back into work, AND GETS FIRED AS A WELCOME BACK GIFT!!! M1 has allowed us to borrow some very much needed cash in this hard time of injustice! Thanks again M1 and you have life long clients!!!!!

Best App for Path to Financial Freedom

M1 finance outperforms every other brokerage/brokerage app by a long shot. I have used/currently use Robinhood, Fidelity, and Acorns. M1 is the clear winner in terms of wealth growth. The “pie” concept is the most efficient and ingenious idea for investing. They have made this simple. Another aspect that sets M1 apart is their “borrow” feature. I am a gold member on their service (I got it at $75 for the first year, normally $125 a year). For me, the borrow feature has provided me the means to make a down payment on my car without withdrawing from my investments. Borrow also allows the user to receive cash without the liquidation of your investment account and it allows my investments to keep growing. Borrow for Gold members is at a cool 2% interest rate (cheap money). My money is starting to compound and the scale they use (total account value) allows the user to have a visualization of the “8th wonder of the world” (compounding). I’m only 21 and the future is bright thanks to tools like M1. This app is beautiful offspring of a capitalistic society and this app will be the reason for many future millionaires. Keep up the great work..

All it needs is real human reps to call for costumer service!