MAC.BID 9+

This app has been worse since the update. We know we are bidding on returns so the likelihood you are getting something broke or used is almost 100 percent but it would be nice for better pictures or more accurate descriptions. I bought a metal bunkbed from the union location which is an hour away and the photo was just of the box so I get there and open it and it was wood boards!! I told myself I would never buy anything that far away again because again the likelihood of something being mislabeled or inaccurate is so high. Things will be marked as box 1 of 3 and they will not list it as a partial. You buy a membership and only get to roll over 3 returns which is not fair because dealing with them you will need way more roll overs. I am thinking about cancelling my membership but they give you up to 30 days to return when you are a member which is a great grace period. I would recommend going to the previews they have before you bid to avoid disappointment.

We started using M@c Discount and their app several years back when they only had 3 locations I believe, but now it’s almost as if they’re too big for their own good. 80% of their listings have garbage descriptions because 80% of their workforce is lazy, so 80% of everything you purchases ends up reflecting all of these shortcomings. As time has gone on, the likelihood that we’re bidding on and winning an item that is heavily used and non-working has increased drastically, and it’s really beginning to anger me. Even the “like new” items don’t work or are missing pieces the majority of the time. I can only count on maybe one hand the number of accurately described items we’ve won, and we’ve likely bought over 100 items in the last 3 years…some have been major purchases too. It’s extremely disappointing and over time, if they don’t start cleaning up their listing process, more and more customers are going to stop using them. But hey, who am I, right?! Just another complainer…just bid at your own risk. Remember also, their item condition rating system is a joke and if you try to ask for support for a bad item, you’ll get their usual response basically stating there is no difference between like new, open box, or damaged…any of the three could be in literally any shape.

I have been bidding on items for a couple years now. For the most part I have gotten really good items. There is a learning curve to the bidding. You have to understand what the fees are on top of the bid price. They do offer “insurance “ as an option. Which I do use if the item is electric or expensive. You need to pay attention to what store you are bidding at and if the items are able to transfer to the store near you. Don’t get caught up in the bidding wars because next thing you know the item is way over bid.
It’s easy to use the app to get in and out of the stores too.
I have only had really nice experiences with the employees. They explain everything so one can understand how it all works.
The only negative I can say about the business is I wish sometimes there were better pictures of the items up for bid. But they do offer for anyone that wants to check out an item to do so before bidding.