Macy's: Online Shopping & Save 4+

No help in donation or sponsoring. The American Foundation for Suicide Prevention is a non-profit which supports those who have lost a loved one and those dealing with personal struggles. Sucide in high school is increasing. It’s the second leading cause of death. I would’ve never imagined my son taking his life. Living in Hollywood working for an A-list actor. The phone call received telling you the bad news is the most worst thing I’ve ever been through and I don’t want anyone else to receive the most devastating call that affects the rest of your life. I have suffered a lot of pain and been hospitalized two times since his passing in 2013.

I’ve received many email address and the information is not available for my particular question. Maybe it’s due to the fact Macy’s does not want to support the nonprofits however it does sponsor the Macy’s parade in New York. This kind of makes you think. All I want is the email address or preferably a phone number. Is that too much to ask for?

I been shopping with Macy’s on and off for 20+ years. The problem is that I recently downloaded the app since some of my local stores closed and is difficult to get to. Anyways, I found a few different things to purchase (some curtains and a little table). I put them into the basket and proceed to check out. I have a gift card that I received to cover most of the balance and it gives ZERO options to put the card in. Even tried following the instructions through the FAQs and still nothing. I tried using my card without the gift card and it says that the items are not available or sold out and to remove the items. I do and come back a few hours later and even days later and they are still available. So I try again and gives me the exact same message as before. This has been going on for the last week or two. Even tried chatting with agent on the app and two on the phone. They even don’t know. I don’t know what is happening with them the last few weeks.

If any items are completely sold out or temporary sold out then the site should say that and should be given an option if the said item(s) will ever come back as available so the person doesn’t have to waste their time. Also add an area to redeem gift cards so that people can actually use them. At this point I am tempted to sell the gift card and go elsewhere to buy the items.

I love Macy’s as is always my go to store for clothing, shoes and decor. However, I have to say I don’t like a change they made in their app. When you go to your Favorites it used to have the icon of each category I had created, ex: Kitchen, Gym Clothes, shoes, winter Coats, Purses, Dresses etc. so I will click in any of the categories and it will show me the items I put in that category. Well, now with the update it doesn’t do that. First it show me category “kitchen” and I have to scroll down to all those items to see the next one like for example “Gym clothes “ then I keep scrolling thru all the items to go to the next one. This is troublesome. Let’s say I want to see all the shoes I had like, I have to scroll down my other 5 categories to see the shoes list. By the time I finally see them I am annoyed. I think this was done on purpose so i am “forced” to scrolling down in each category and see all the items I have put in my favorites and maybe decide to put them in my cart to buy them. Believe me I don’t have time for that. If I know I want to buy shoes then let me click on the icon I create for that category and then show me only that. Don’t force me to scroll down thru all my categories. Please change this back as it was before an icon that you rename with the category and when I click on it to show me all the item I put as favorite under that category. Until then 2 stars