Maestro Health mSAVE Mobile +4

Name: Maestro Health mSAVE Mobile
Rating: 3.6 (199 reviews)
Author: Maestro Health, Inc.

Maestro Health, Inc.

Desenvolvido para iPad

- 3,6 • 199 avaliações

- Grátis

Descrição

Maestro Health mSAVE Mobile provides the following functionality with its initial release:

• Account balances and details
• Upload Claims and Submit Receipts
• Recent Transactions and Details
• View all email and SMS alerts
• Contact administrator from mobile application via email or mobile phone
• Stronger Authentication support (Picture/Passphrase, device identification and Challenge questions)
• View Profile Details
• View Dependents
• View Card Details
• View Card PIN
• Register new users directly from mobile device
• Ability to edit billing address *
• Ability to update billing address *
• Ability to report card lost stolen *
• Ability to order replacement card *
• Ability to attach provider name to newly submitted claims *
• Ability to pay provider directly from app *

*Some features may be restricted by your administrator

12 de ago. de 2024

Versão 24.08.00

• Improved electronic consent for statements and tax forms.
• Improved user experience on Accounts UI.
• New reimbursement methods added.
• Various usability improvements and bugs fixes.

3,6 de 5

199 avaliações

Ok so far

It has been helpful and usable. Did add a bunch of receipts via laptop to claims filed online and Maestro didn’t seem to know I had done that, had to email them. But they did get right on it then. Not really the fault of the app. So it’s ok.

Horrible user experience

No way to save reimbursement requests for future submission. If you minimize the app (not force close) or try to open any other app (like a calculator), the app signs you out and you have to start your reimbursement ticket all over. Must select one photo at a time for receipt upload; not friendly when you have 20+ receipts over a month period. Frequent server errors when trying to submit reimbursement requests. Login page is not intuitive to login with.

Way too any steps to do simple tasks.

Total rip off company. A valid at all
Costs. Company constantly oversteps by denying charges, then expects clients to do their work, figure out what is wrong, and correct it to their liking. This is our/my money, they do not have the right to deny my payments. Just to add a receipt it takes 6,7,8 steps. Total waste of time.
I will tell everyone I know to avoid this company, and I will not be using them
I’m the future.

Maestro Health, Inc., responsável pelo desenvolvimento do app, indicou que as práticas de privacidade do app podem incluir o gerenciamento de dados conforme descrito abaixo. Para mais informações, consulte sua política de privacidade.