Mailchimp’s All-in-One Marketing Platform puts your audience at the heart of your marketing, so you can market smarter and grow faster.
With Mailchimp’s mobile app, you can stay on top of your campaigns, manage your audience, and get key insights and advice about your marketing when you need them—all from your mobile device. Whether you’ve got a few minutes or a few hours in your day to devote to marketing, Mailchimp’s mobile app lets you make those spare moments work for you.
What are some things you can do with our mobile app?
- Get to know your audience and find new ways to reach them while you’re on the go with Mailchimp’s CRM tools
- See how your most recent and ongoing campaigns are performing from the Home screen
- Looking to improve your marketing skills or see what other businesses are up to? Find your inspiration on our Explore Tab
If you enjoy using Mailchimp, please leave us a review. If something’s not working right, you have a great idea you’d like to share, or you just want to say hello, send us feedback from the “Settings” screen in the app.
Mailchimp is an All-in-One Marketing Platform built for growing businesses. We put your customers at the center of everything you can create and do, so that you can market smarter and grow faster.
Get personalized recommendations for your next move or find marketing inspiration from fellow Mailchimp customers, all on the Explore tab.
Ratings and Reviews
A Good Start
I recently took over as my religious organization’s newsletter editor where we frequently use MailChimp to contact members of our congregation. Since I’m still in my mid-20s, I figured that downloading this app would work better for adding things quickly at events, while I’m out and about, or need to check something during my break at my day job.
While this app is great for checking to see what articles or other information we still need to add while I’m away from my computer, it’s not the best for writing or formatting the newsletter. Longer articles (or anything more than two or three paragraphs, to be honest) that I’m working on are often obscured by the keyboard while I’m trying to add something to them, which is unfortunate. I’ve also almost ended up sending mailings early due to the position of the ‘confirm and send’ button while trying to edit one of the newsletters.
Most of the time I end up having to do most of the major changes on my computer because of how this app ends up working. I won’t be deleting this app (as it is still helpful for at-a-glance updates), but it definitely could use some improvements.
Developer Response ,
Hey there, our developers have recently made a few updates and changes that will allow you to now scroll as needed when editing campaigns. If you do continue to experience any issues with scrolling while editing campaigns please feel free to write in to us at firstname.lastname@example.org.
Bring back Snap!!!!
I really preferred the simplicity of MailChimp Snap which also allowed you to modify pictures within the app. The new system, which functions more like the desktop one with templates you can modify is hard to maneuver on the phone. The app does not modify pictures to fit which is a triple annoyance as you have to go find another app that does and save the picture elsewhere and then go back to the app. Plus if it pops up a window, it won’t let you move around to press whatever button it wants so then you are stuck anyway because it won’t do anything. At this point I am almost driven back to the desktop version (which I’m not really excited about the changes there but at least it is easier to navigate).
Adding names has also gotten more cumbersome with more steps to get to add. And the constant popup about whether someone gave permission to be added is seriously irritating. I run a very small business with a signup book which is clearly labeled that if you leave an email you will receive emails. I get that there are unscrupulous companies that add people who haven’t but it seems like it should also be smart enough to notice who is adding a few at a time or bulk adds.
Great App, Terrible Customer Service
I really, really want to like MailChimp. Really. The app is awesome and the forever free option is great for when you are just starting to build your business. But the biggest problem is that MailChimp as a company has TERRIBLE customer service. They absolutely refuse to speak with you one-on-one. They offer no contact number, and when you do manage to track one down (thanks to the BBB) they answer with a voicemail who tells you to just email them instead. When you do use their contact form, they take DAYS to get back to you and even more to resolve any issues.
So, dear MailChimp/Rocket Science Group, I’m BEGGING you to hire more and better customer service team members and to PLEASE set up a live support line. Leaving a small business hanging for days on end with their account suspended and unable to email their customers is terrible for everyone involved, and if this happens again I will be taking by business elsewhere.
Developer Response ,
Thank you for the feedback. Our team would like to hear more about your experience. Please reach out to us at email@example.com with any additional information. We hope you have a great day in the meantime and will be on the lookout for your message.
- The Rocket Science Group LLC
- 70.6 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © 2001-2019 All Rights Reserved. Mailchimp® is a registered trademark of The Rocket Science Group
With Family Sharing set up, up to six family members can use this app.