Makeena: Healthy Savings 12+

I have been treated very kindly by their customer service when I recognized one of my receipts wasn‘t fully applied. They ran through the situation more than efficiently. And I particularly enjoy the actual money back for buying things that are healthy for the human body. I‘ve found other apps like iBotta just do not give enough nor even have these options to be cash backed whatsoever, almost all the time. So Makeena is what I use and is a finding of precious gems in the mines of the cashback and living healthy lifestyle! They really do help offset the cost!
Thanks!

Thank you for your kind and honest review, LynkeusBobio! We love our shoppers and want to support you as best as we can. Please share Makeena with your friends who are looking for better for them and the planet products (and get referral fees in your account when they start using Makeena to earn cash back and rewards). xx The Makeena Team

This is an app that has been made overly complicated and is therefore difficult to use and buggy. Why you have different sections to unlock offers to earn points that add up to rebates and then another area where you have to add items to a shopping list for cash rebates, I have no idea. They need to study more popular apps like Ibotta and Shopmium if they want to increase their customer base. List everything in one place and categorize by item type (dairy, snacks, produce, pantry, etc.) so you can actually find things. Quite frankly, I do not use this app much because it is so time consuming and confusing.

As far as bugs, right now, several of the offers when you try to select them under rebates says “get access” and that button goes nowhere - you either cannot unlock the offer where you normally do under brands or there just simply isn’t an offer to unlock, yet there’s a rebate.

PLEASE PLEASE PLEASE update the rebate area so you can at least easily sort out those offers you have not yet added to your shopping list so users do not have to look through hundreds of offers to figure out what is “new”.

Hi MimiTN1, Thank you for the feedback and our apologies that our team missed this comment and did not reply to you MUCH sooner! In the future, if you are ever having any difficulty or simply wish to provide some valuable feedback (like you have done here), please email us at support@makeena.com so our support team can make note of it as quickly as possible. We take our user community suggestions very seriously. Thank you for being a Makeena shopper!

They don’t give you a lot of information. They say $4 off ANY turkey with no elaboration. You buy turkey, submit receipt. Rejected. Ummm? It says turkey right there. I’ve had MULTIPLE rebates for “ANY” of X brand. Then bam rejected. It says ANY. The word any means just that..ANY! If it needs to be a specific item or product line then just SAY THAT. There was one for ANY Alter Eco chocolates. Bought some. Rejected. I don’t usually bother arguing because I honestly get tired of having to fight with companies over a few cents here and there. I’ll use the app sometimes but I don’t count on it for anything. Ibotta is vastly better overall. You can scan and doublecheck for a match before you buy. They are also very clear about what you need to buy for the rebate. None of this buy “any (insert brand name) item” bait followed by a rejection. Makeena does have excellent customer service but as I said I value my time and get weary of having to argue every third receipt. I’ve even had them reject the basic 150 point any receipt before. I mean good grief guys! ANY RECEIPT?! That was awhile back. Laughable. I didn’t bother arguing that one.

Thanks for your feedback, Mnmmm;3345.  

On our app, we are offering $4 cash back on "Organic Turkey or Alternative" and then once you click on it, we have detailed "DEAL TERMS" in part as follows:

"Receipt must be submitted bu 11:59 PM ET, 1/1/2020.
Offer valid for the purchase of any organic fresh, frozen, or cooked WHOLE turkey OR any plant-based turkey substitute over $10. Item purchased at any retail location will be eligible for this offer. Must submit a photo of what you bought plus your receipt within 7 days of purchase. One cash back offer per household, and this offer is only available for the first 2,000 shoppers who redeem this offer."

There's more but in general we are trying to encourage our Makeena fans to buy better (organic or turkey substitute (many of the Makeena Team are plant-based but we recognize that people eat turkey - smile)).

Thank you again for being a loyal Makeena shopper. We hope we can do better, and of course, feel free at any time to reach out to us at support@makeena.com.