Mall of America - Official 12+

Completely useless app. Glitches so bad. Finally get the “map” which is nearly unreadable and then if you try to move to see it bigger or smaller by zooming or even if you move it left/right it might completely swipe you to a blank spot, get stuck there and then you need to reload it. The version of this you can use at the mall kiosk, they had half shut down because of social distancing, which is fine but half of the usable ones wouldn’t work at all. Whoever designed this app should be fired honestly. It’s useless. Get a competent app designer. We ended up using our Google maps to search for locations and the walking route option because it would get us to the exact spot. The only thing we used the app for was to figure out what level we needed to be on which is why it gets one star. Side note is that I COMPLETELY understand what’s going on in the world so I don’t expect perfection but so much of the Mall was disgusting, broken, etc. Some was Mall specific, some was store specific. But, kinda ruined our getaway. Luckily, the store/restaurant employees were all amazing which helped to make up for the lack of care elsewhere.

The app is need of a serious update. Something guys. We really appreciate that this is available. it makes the experience at the mall a lot easier to navigate (when it works.)
It could help organize a trip, with room for side stops with bargains mentioned nearby. An ad for those stores depending on where your near could drive up more revenue all around. Making customers more likely to foot travel door to door instead of window shopping.
I think it has SO much potential to be a navigation destination deal sealin revamped app you desire. That well… we desire. The reviews speak for themselves.

When I downloaded this app, it had two stars. It deserves more than that. The app is by no means a work of art, but it gets the job done. The navigation mini maps were very helpful. I think the store categorizations could be improved. It would be helpful to have sub-categories for certain categories (I.e. men’s apparel could be split into upscale, inexpensive, sports, etc.) Maybe dollar sign ratings for the stores to provide more info. Overall, a pretty good app.