MANO－Comida e compras em casa +17

Excellent services!!!

Mano app has made it tough for its competitors. My favorite app. I have ordered through apps from other countries and Mano app continues to be my favorite and the quickest delivery to date. Job well done. Keep up the great work!!

Nice concept but need to expand in other areas

This is a good concept and has potential, but just like Lekki is popular so are other areas where people without transportation will sure likely to use the advantages of what this app has to offer. If they compile all the estates near a intersection and radius where drivers will be able to benefit it will be great. There several popular restaurants or supermarkets near very established estates but it doesn’t serve those areas, but only near the restaurant itself. I also feel like someone should really canvas the area well for local restaurants or many alike in Ikorodu or other cities near can benefit platform, customers and drivers especially known in the area. Please fix I can see the potential and solution.

Resposta do desenvolvedor ,

Hello NubQueen, Thank you for your thoughtful feedback. We're glad you see the potential in our app. Your recommendation to canvas local neighborhoods, especially in areas like Ikorodu, is very valuable. We're committed to continuously improving our app to provide the best possible experience for both customers and drivers and expanding our service areas and including more local establishments is a priority for us. Thank you once again for your constructive review. We look forward to rolling out these improvements and serving an even broader customer base soon. Regards,

Unreliable and no customer support

I have used Mano since September of 2024 and mostly it would work (though the service is slow and their time estimates are always underestimated … if it says 30 mins to deliver, it will likely take 1.5 hrs). However, from one day to the next it stopped working on my phone and I could not log in. When I sought customer service, they provided absolutely no support. And I was unable to log back in to my account and have lost all my receipts which I need for corporate reimbursements. If you are a corporation, I strongly advise against using this app because there is no guarantee that you will be able to access your invoices and there is no reliably customer support.

Resposta do desenvolvedor ,

Hello Shnazig,

It hurts us to know that you had to experience this. Our Customer Service team would be more than delighted to change this experience for the better. I humbly request that you reach out to our team via phone (+234 913 333 3300), in-app chat, or WhatsApp (+234 913 333 3300) between 7:00 AM to 11:00 PM daily.

We look forward to hearing from you soon.