The new Marcus Theatres mobile app is now available for Movie Tavern customers!
• Now with Movie Tavern locations! The upgraded app features a brand-new interface with more to offer moviegoers like you.
• Search for movies, sign up for the Magical Movie Rewards program, purchase tickets and share them with your friends and family.
About the app:
1. New and improved for a better user experience
2. New and upgraded User Profile
3. Access all your information with just a few taps
4. Performance improvements and bug fixes
What You Can Do:
• Purchase cinema tickets on the app
Create a custom profile with preferences for enhanced navigation
• Sign up for our loyalty program, Magical Movie Rewards
• Store and redeem gift cards under your profile
• Search for your favorite movies
• Save your favorite theaters under your profile
• Set preferences manually if you do not wish to provide location access
We are listening! Thank you for using our app and for sharing your feedback. Based on your valuable inputs, we have made some additions to this latest release. We will continue to monitor the comments closely and pick up valid suggestions to improve on our app.
Ratings and Reviews
Ticket service fee outrageous
I’m not quite sure why there is a 300% service fee when buying through the app. I understand why a third party app would charge a convenience fee but to charge nearly seven dollars for five dollar tickets is ridiculous. That’s more than an entire ticket. And the ticket prices themselves are higher than going to the theater and buying in person. I used to support Movie Tavern as they were a chain who cared about the moviegoer. Not anymore. If I wanted to be price gouged and insulted, I might as well go to a theater with a giant screen and better sound quality. Your app just cemented everything I hate about the new buyout. Expensive food, lackluster quality, gouging the customer with a smile on your face while holding a sack full of cash. You should be ashamed of what you’ve become.
Harder than it needed to be?!
As a consumer I’m not sure why a separate new app was needed vs just making a update/rework. Thus making this “transition” seamless. As others mentioned there was plenty of frustration logging in the old app and it wasn’t working. Spent some time just troubleshooting my phone connection before realizing the app was discontinued. Why not have a notification window pop up saying “Hey there’s a new app, please click to download”. I mean that’s how just about everyone else pushes an update. Instead you had an cryptic message in the movie title saying “download our new mobile app, DreamLounger”. Didn’t even notice the message until I was about to look up an AMC theater. I’m guessing they had their reasons. Oh and yes you have to create an entirely new account. I tried a few times with different email addresses wondering, what address did I use?! Non of them were found in the forgot password option. Wasn’t until I read another posters comments saying just create another account then add your rewards member number. Oh okay, not such a big deal as long as I don’t lose all my reward points. Once I got through all that garbage on Friday night right before the movie everything seemed to work fine. Kind of a dumb thing to complain about but I bet I’ve spent close to $1K at this theater over this past year for my family of 5 and this is what I get? Otherwise thanks for what appears to be an updated UI that’s just as slow as the last app. Yay!
I had the Movie Tavern app and tried to open it, it never told me the app shut down and needed to download a new app... it just kept saying server busy. After a week passed tried again same thing so I finally went to the App Store to see if I needed to manually update, just to find out it’s no longer there. Why copy amc anyways. I use the Cinemark app with ease, this one seems poorly done like a cluster duck. I still manage to purchase tickets hoping app doesn’t screw me. And my god please reconsider those stupid fees(online purchase fee per ticket)!!!! I’m saving us both time and your charging me... I even feel you get more benefits because now I have to drive a extra 40 minutes.. you idiots (theaters) started this seat saving so now, not to waste my gas to drive to the theater, I use the app to save my seat which is your idea... I still save that person time and soon you can do most of this automated and won’t need to pay a person to sell ticked because I know basic computer skills.. just saying in the future to save money I’ll just stay local because spending an extra $40-50 just to use your theaters doesn’t seem worth it. Yes I’m including gas in a V8.. I’m just consider building a home theater and the hell with over priced movie theaters... you know when you you spend more on popcorn and a drink then you did actually watching a movie something is up. Your screwed if you have a large family.... Anyways the app need work!
- The Marcus Corporation
- 84.3 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- You must be at least 17 years old to download this app.
- Unrestricted Web Access
- © 2018 The Marcus Corporation. All Rights Reserved
Get all of your passes, tickets, cards, and more in one place.
With Family Sharing set up, up to six family members can use this app.