This is one of the easier and user friendly grocery apps that I use. The coupons I clip always work, the sales are clearly listed, the search and filter options alway help when I’m looking for something specific. Never any glitches and it doesn’t freeze or go blank like other grocery apps do while in the store and then blame it on signal. Outside of the app, this grocery store is superb- the coupons and sales on fresh, top quality groceries keep me coming back.

This app is the worst. If you are creating a list you cannot search for items while in the list, you have to back out 3 screens, search select and then go back to the list to update quantities. This used to work however they took searching while in a list away. Some items show ‘find item’ and when you tap that it always says we are experiencing technical difficulties. There is no easy flow to make a list. Bring the old functionality back!

I agree with other reviewers that the App keeps getting worse!!! Can’t even add to list by clicking on weekly ad. App shows lower pricing than on shelf and what comes up at register. Unsure how this happens when registers and app should be consulting same price database When sorting through coupons, I should be able to limit to new coupons or coupons from last seven days while also sorting by value. This is functionality offered by Mariano’s website. To echo another reviewer’s comments, please don’t treat Mariano’s like a Kroger but with a established regional name. Safeway did that with Dominick’s and they went bust. Old app was better. Also when sorting by value, if I have to buy a multiple of items to use the coupon, the coupon’s value should be divided by the number of items I need to buy. Finally, when going into coupons, it should not take 10-15 seconds to load. Also, if I added something to the list from sale flier and the sale is over, how about taking it off the list (or showing the current price of the item and sale price if on sale). Can’t even search sale items, just coupons and those items that made the weekly ad.

During lockdown, I started using this app. It wasn't perfect but it worked, so I relied on it for all my curbside pickups. But the latest version took away everything that worked before, and replaced it with a more confusing interface that doesn't work. After the first use, my order was completely messed up. 1. I turned down substitutions that they texted to ask and they made the substitutions anyway. 2. They mischarged me for things. 3. They didn't keep my history so I could quickly select things I've bought before and save my product notes. 4. They didn't have a place for me to leave notes on the app such as "greenish bananas". So, I had to use the website anyway after using the app. 5. they didn't read the notes from the website either anyway and just delivered the wrong things. 6. They didn't call to clarify things that were out of stock so just gave me tag e wrong stuff and charged me. Now I have to go back to the store just to fix it all. Then, I have to find another place for my groceries in the future.

The new Mariano’s app, which appears to be a Kroger production, lacks a lot for the serious shopper. 1. Items sold by weight are ordered by the pound (no fractions) or in seemingly arbitrary units (1/3 lb. for fresh ginger, but about 2/3 lb. for broccoli crowns). When checking out, you can supposedly specify the amount you need as a note, but there’s no guarantee you’ll get it. 2. There is no way to specify acceptable item substitutions. Oh, you can make a note, but it will be ignored, and you will get an e-mail which either offers you the wrong substitution, or, most frustrating, none at all, despite your having specifically said what would suffice. 3. Many items available in store (e.g., butcher case sausages) are not available on this app. Before this update, you could specify substitutions, and the shopper would actually call you on the phone to discuss them. Items which did not show up on the app could be special ordered, and complex instructions (e.g.: “On soups, substitute only from among the flavors I’ve ordered, but make sure I don’t end up with mire than two if any given variety.”) could be given. Mariano’s is a high-touch, gourmet grocery store, but its app treats me like I’m shopping a Kroger in Anytown, USA.

I am a loyal marianos shopper and love shopping here. I loved Click List. However, they spent four months creating this new app and it is terrible. It will not let me shop at my own store in my town it makes me choose a different one every time. It also never connected my old account to my new account so I had to set it up with a different email address brand new. I’ve been using Walmarts delivery app for the last four months hoping and waiting for this one to come back. Now that it has I can’t use it. I am so disappointed. I tried calling for help and the store is unable to help me and the main customer service line the person doesn’t speak English and doesn’t understand what I’m asking. Truly disappointed.