Market Place Foods ٤+

I am handicapped and order my groceries for delivery from you every week. Very nice, makes me feel more independent. Your staff is amazing and if they have a question they call. The gentleman that delivers the groceries is outstanding! Your attention to customer service all the way around is impeccable!!! Thank you very much!
Heather Hochuli

I'll preface that I used this when it first rolled out, so there may have been bugs to work out.

But when there were issues with my order, the contact in the app was someone in Utah or Denver or somewhere. No actual local support about an order issue. Which is fine, Walmart online ordering does the same, but the person on the phone told me they aren't actually affiliated with Market Place and can't correct a billing issue. So the app can accept your money just fine and get your order over to Marketplace, but that's it.

I called AND to cancel my order once I saw how lacking support is. Forgot about it and then a month later, I get a notification that my order has been picked up. Um, no it wasn't. I don't know if an employee took it or marked it as picked up just to clear it out, but I did not. Then they attempted to charge my card for it a bunch of times. Luckily, my bank blocked it. But now the app says I owe on a cancelled order that they marked as picked up (when it was never picked up). It was a huge, preventable hassle. Just dumb.

Stick with Walmart grocery pickup/delivery, way smoother. Or Cashwise, theirs was good too.

Wonderful people who work very hard to take care of all their customers! I am older (almost 70) and disabled! Greg, Annesa and Terry go out of their way for me! I know there are others I just don’t know their names! Sometimes I may need to call store with a question. When I call people are very kind and helpful! Thank you Market Place!