Unlock extraordinary experiences with the Marriott Bonvoy™ app.
The Marriott Bonvoy App lets you elevate every aspect of your stay at more than 7,000 hotels worldwide. So you can spend more time taking care of the most important detail—enjoying yourself. Download the app today and discover a world of opportunity.
Check in from anywhere with Mobile Check-in. Let us know when you’re arriving and you’ll receive a notification when your room is ready.
With Mobile Key you can get to your room faster, and never have to worry about forgetting a key card. Use it to open your room, parking garage, fitness center, lounge, and pool.
Mobile Chat lets you talk directly to your hotel. Available just before, during and even after your stay, ask the front desk for local recommendations, request amenities and more while on-the go.
Need something? Mobile Requests gives you a list of amenities to choose from to customize your stay, or even ask for something you forgot, like a comb or toothpaste.
Plan ahead while you’re out exploring. Browse and order food and drinks from your hotel’s menu at participating properties, and it will be ready when you return.
Search hotels and book all from your phone. Get our lowest rate when you book directly with Marriott. Earn and redeem points for your stays, for a rewarding vacation.
Manage your account easily on the app. Check your point balance, view your stay history, folio, and more.
Want to book with points? Easily redeem points on the app to pay for your next stay.
Enjoy exclusive offers and content for Marriott Bonvoy members that you can take advantage of right away.
Not a Marriott Bonvoy member? Download and join, all through the app.
The Marriott Bonvoy App lets you enjoy more at Marriott’s 30 brands including AC Hotels by Marriott®, Aloft® Hotels, Autograph Collection® Hotels, Bulgari®,Courtyard®, Delta Hotels®, Design HotelsTM, EDITION®, Element®, Fairfield Inn & Suites®, Four Points® by Sheraton, Gaylord Hotels®, JW Marriott®, Le Méridien®, Moxy® Hotels, Marriott Executive Apartments®, Marriott Hotels®, Marriott Vacation Club®, Protea Hotels®, Renaissance® Hotels, Residence Inn®, Sheraton®, SpringHill Suites®, St. Regis®, The Luxury Collection®, The Ritz-Carlton®, TownePlace Suites®, Tribute Portfolio®, W® Hotels and Westin® Hotels & Resorts.
- Portuguese Language Support
- Bug fixes and improvements
Thank you for traveling with us! Let us know what you think of us and rate us in the App Store.
Ratings and Reviews
Disappointing stay at the Ritz Carlton in Amelia Island
We have stayed at this hotel several times and always enjoyed ourselves. This trip was a little different. First of all we appreciated the room upgrade, with a larger king bedroom and a direct Oceanview. On our way to the room early Monday afternoon we passed by room 445, I think, and saw a dog biscuit outside the room. It was still there when we left; not a very encouraging indication of Hotel cleanliness. We also did not appreciate the very frayed rug in the bathroom and the dirty floor in the bathroom. This is the Ritz! More importantly we made 7:15 PM reservations at the Coast restaurant. When we showed up on time we were told about a 30-45 minute wait because they were short staffed. We were pretty upset because they could’ve simply called us earlier and told us they were running late and we could’ve changed our plans. We were not the only ones affected as there were several families looking pretty unhappy in the waiting area. We then made the decision to eat at the coquina bar overlooking the ocean- great meal with a terrific waitress . 45 minutes later we got a phone call saying our table was ready in the Coast restaurant. Not good😆!!!
Overall, Great App - Still Miss SPG!
Overall, this is a great app and even after the transition from SPG I think the app outshines. If I were rating the rewards program, I’d give SPG an A and the new program a B- But that’s not why I’m here - so I’m rating the app not Marriott, SPG or even the Bonvoy program.
Overall, the app is very easy to use and like many Marriott properties it really depends on the property you are staying on how well it integrates with he app. In my experience, about 1/3 of my stays truly honor a mobile check-in where I get a mobile key without visiting the front desk, perhaps security perhaps individual hotel preference. I will say that all properties do use the chat feature which is great when I need to communicate a non-urgent issue or perhaps let the staff know about an issue in a room for the next gift.
Mobile check-out is truly the best, it works almost all the time. Booking on the site is easy and straightforward. One of the best features that I like (might not be from the app) but how I get WiFi quickly since it remembers my device at every property. Overall, I think the app is well done, the rewards program is okay - still my brand of choice. Thanks Marriott!
Just updated, could be better
First I’d like to say that their customer support for the app is amazing! It felt like a team was on the case for troubleshooting and my problem was resolved in about a week.
I tend to go through Ebates when booking with Marriott. The Marriott mobile site accessed through the Ebates app had a filtering issue (after choosing the airport shuttle filter, it would refresh back to the search page saying no hotels could be found). So I decided to use the Marriott app to look at different properties close to the airport I’m flying out of. I realized that I couldn’t filter which properties had an airport shuttle on the app.
I find this troublesome because I usually travel with a pet. So if I can’t use the app to filter results, I either have to use the mobile site, or wait to get access to a desktop. I’m fine using the mobile site, especially since I access it through Ebates, but the point of an app is convenience. If I needed an idea of what’s available for my travel needs, I prefer to use the Marriott app. But I won’t be able to do that if I can’t filter the results.
Developer Response ,
Sorry you’re having an issue with the app, but thanks for letting us know. If you’re still having trouble with fingerprint, get in touch with us at Marriott.Mobile.Customer.Care@Marriott.com.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Search History
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Search History
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Financial Info
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Marriott International
- 169.6 MB
- Requires iOS 12.0 or later.
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Simplified Chinese, Spanish
- Age Rating
- © 2021 MARRIOTT INTERNATIONAL, INC.
Get all of your passes, tickets, cards, and more in one place.
With Family Sharing set up, up to six family members can use this app.