iPhone Screenshots


Mashreq Neo is a bank for a brilliant new world.
By downloading it, you not only get an intuitive and personalized app, but an entire bank in your hands.
Here are some of Mashreq Neo’s features, available all at a tap:

- Instant account opening
- Customization of rewards
- 24-hour international stock trading
- Mobile-to-mobile payments

All this and more. But first, get the app now, and tell us how your bank can be more brilliant for you.

What’s New

Version 1.9

Mashreq Neo brings another release with new features:

o Introducing “Mashreq Neo Instant Personal Loan” for salary transfer customers
o Use promo codes to enjoy Brilliant deals, while sending money to India/Pakistan using Quick Remit
o Track your international remittances directly through Mashreq Neo app.
o Other improvements based on your valuable feedback.

We will love to hear your feedback at neoconnect@mashreq.com

Ratings and Reviews

3.9 out of 5
41 Ratings

41 Ratings

sachin1315 ,


Good service and good to have zero balance account

Developer Response ,

Dear Customer, Thank you for the feedback.

bo omar 23 ,

Buggy slow and missing crucial features

Can’t believe this app has a 4.0 rating. Firstly i didn’t get my cash back of 100 dirhams, I haven’t contacted their customer support yet but I shouldn’t need to when they have based their entire campaign around that offer. Secondly i get emails every time i spend on my card, when i never signed up to get any emails so why is that happening and most of all how do i stop it??? Why can’t i get an SMS like every other bank in the world. Lastly i was expecting something like LIV where i can tack my expenses but that doesn’t seem to work either. The worst thing is there no section on the app for any technical support sooo i guess i’m one really unhappy customer

Developer Response ,

Dear customer, we are sorry for the inconvenience. Can you please share more details with us about your concern at neoconnect@mashreq.com and we will get in touch with you. Regards

Markkevin23 ,

Unable to register

Hi I am not able to register as I encountered error after registration of my emirates id.

The hotline has no option to talk to customer service representative as well and chatbot just asks me same questions and able to transfer me to any live agent.

Developer Response ,

Dear Mark, we apologize for the inconvenience caused. Please write to us at neoconnect@mashreq.com from your email ID registered with Neo along with your mobile number & we will get back to you within 48 hours.


Mashreq Bank PSC
74 MB

Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating
Rated 4+
© Mashreq Bank


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

  • Siri

    Get things done within this app using just your voice.

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