Visit a Massage Envy franchised location and experience a custom massage, total body stretch, or a skin care service tailored to your needs.
With the new features in the Massage Envy App, you can now easily schedule your appointments directly in the App.
The world is out to get you. Thankfully, we got you. Any form of stress takes a toll on your body, and even though your body works hard to keep up, it needs help. Keeping your body running efficiently should be high on your to-do list and regular bodywork is easy with Massage Envy.
Now, with the Massage Envy app, finding the time to keep your body working and do more of what you love is in your hands. Customize every session to your unique needs and find the best therapist, service provider or esthetician and recommended enhancements from any franchised location to help keep your body operating at peak efficiency.
Download the app today.
With this update: Minor bug fixes and performance improvements
Ratings and ReviewsSee All
Okay, But Could be Better
The app is alright, but lacks a lot of the functionality that I would have hoped for. Specifically, this is an app that most people are going to make use of after they join Massage Envy as a customer. So, I would presume that booking an appointment is of primary interest. However, the problem with the app is that it walks you through what service and the options you’d like to only tell you what’s available at the very end. Then, if you’d like to try a different location, you need to walk through the same process selecting the service and options you’d like. Also, if you are a paying member, it doesn’t seem to recognize your lower / free (already paid for) rate. I’d think that if there was an option to select multiple locations or locations within a specified range, that would be extremely useful for most clients, but by that same token, it’d also show clients that there’s actually very little availability for services at peak times.
That said, the app does help you make an appointment as long as YOU are flexible with your time, which is exactly the reason that it doesn’t work well for me. I have to plan a few days to a week before my appointment to get the time I’d like, but, so often, that changes with my work and family schedule.
Please do better Massage Envy.
It’s never fully functional
The app worked well enough for me to book appointments before I became a member. For some reason once I signed up for membership the app stopped working for me. If does not show my upcoming appointments. Rarely does it give the option to book appointments. I pick a day along with all of my specifications and then it’s hit or miss. One day I had almost scheduled with the therapist and time frame of choice and when I went to select it, it gave an error message. I had a second preferment in mind of availability that I’d seen on the site and just decided to call instead to eliminate any problems. I followed up with a phone call to my location and found out the availability on the app was not reflective of the actual availability of the therapists. I know when I signed up for membership, I could not see my future appointments. This is frustrating because I have the one therapist that is a must for me and I’d scheduled with her for months in advance. I didn’t complain as long as the system kept my appointments locked in. I figured the app would reflect any future activity. Well that’s not the case. I cannot do anything on this app. It’s very frustrating because if it work as intended it would save me a lot of time.
App has gone from bad to completely useless
I will often give good reviews of restaurants, retailers etc...almost never bad reviews. But I’m hoping that the developers actually read these and value the input. First of all, I’m stunned that they show an overall 4.7 (out of 5) rating because almost every one I’ve read from the past year + is pretty negative. As for me, hope springs eternal! So after visiting my local ME, scheduling a couple of appointments and verifying they had my correct email address, I decided to take another run at getting the app to work. Knowing that it had just undergone a number of updates, I decided my best bet was to delete the existing app on my phone and download the new version. But no. I tried creating a new profile, only to be told that my data already existed in the system. So I tried logging in instead, only to be told that my email address was not registered. This after just having received an email from ME confirming my appointments. It would seem that the app and the software each franchise uses are not on speaking terms.
I would estimate that this is the fourth or fifth time I’ve done the above futile exercise, and I’m officially giving up. Life is short...
- Massage Envy Franchising, LLC
- 82.1 MB
- Health & Fitness
Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Infrequent/Mild Mature/Suggestive Themes
- © 2017 Massage Envy Franchising, LLC
With Family Sharing set up, up to six family members can use this app.