Massage Envy 9+
Find Massage & Facials Near Me
Massage Envy
-
- Free
Screenshots
Description
With the Massage Envy app, access to routine self-care is literally in your hands. Find your favorite massage therapist, stretch provider, or esthetician at any franchised location and easily book a massage, facial, or stretch session near you. You can also customize each session with recommended enhancements to make it even more perfect for you. Establish a total body wellness routine with massage, skin care, and stretch services – all in one convenient place. Download the app today to get started.
Easily spot openings
Looking to book a local massage, facial, or stretch session? Spot openings at a glance with a monthly calendar view that helps you see availability for the services you need.
Re-book services
If you enjoyed your visit, why not book again? Re-booking your service has been made easier and can be completed in just a few taps so you can keep up with your self-care routine.
Filter by preferred providers
Don’t miss out on your favorite service providers. If you have a preferred massage therapist, stretch provider, or esthetician, you can 'favorite' them to see their availability.
Join a waitlist
If the date you want is all booked up, don’t sweat it. You can join a waitlist and the franchised location will notify you if a time slot becomes available.
What’s New
Version 6.1.1
Bug fixes to keep your app experience running smoothly
Ratings and Reviews
Okay, But Could be Better
The app is alright, but lacks a lot of the functionality that I would have hoped for. Specifically, this is an app that most people are going to make use of after they join Massage Envy as a customer. So, I would presume that booking an appointment is of primary interest. However, the problem with the app is that it walks you through what service and the options you’d like to only tell you what’s available at the very end. Then, if you’d like to try a different location, you need to walk through the same process selecting the service and options you’d like. Also, if you are a paying member, it doesn’t seem to recognize your lower / free (already paid for) rate. I’d think that if there was an option to select multiple locations or locations within a specified range, that would be extremely useful for most clients, but by that same token, it’d also show clients that there’s actually very little availability for services at peak times.
That said, the app does help you make an appointment as long as YOU are flexible with your time, which is exactly the reason that it doesn’t work well for me. I have to plan a few days to a week before my appointment to get the time I’d like, but, so often, that changes with my work and family schedule.
Please do better Massage Envy.
Does not ever work
Not once have I ever been able to make an appointment on this app. You pay a lot of money for this membership, you do the millions of steps of the app (ok, 6 or so) that are required to book, then you find an appointment, but by the time you get to the click to book page and click book appointment, the screen goes blank or it eternally loads. This issue has been going on quite some time now, it never gets fixed. The people in store say there are no issues with the app and it should work fine, but clearly they dont use it. I’ve tried making sure there are updates, turned my phone off and on, but it continues to happen. What’s also frustrating is you find one, go through all those steps and take all that time, give up and call, and sometimes that slot is available when you call but other times it’s not. If you want an app to show you your appointment or research the service options, it works. It’s useless for booking appointments. If they fix it I’ll change my review, but meanwhile don’t waste your time and just call the store if you want a massage. Sadly, the office staff are so busy so if this worked it would save them all so much time, but clearly this app is not a priority. Or maybe it’s a way to deter you from using your massages.
Also, you have to scroll day by day to find one and sometimes that takes a ton of time. If they could just show you when there are openings, it would make this more efficient and user friendly too.
7 year member advice
With the millions ME is making, you’d think they’d invest more into making the app more user friendly and their employees happier/ more fulfilled. Suggestions:
1. Add “Add to calendar” option in the “My Appts” tab (currently there is no option to add to your calendar after booking…this adds multiple extra steps of adding to personal calendar w/ therapist name, address, location, etc. sounds silly but the whole purpose of getting a massage for some is lack of energy/time with high stress jobs/lives) 2. Make it easier to block back-to-back appointments w/ facials, massages, stretch.
3. Add lymphatic, cupping, fertility (and other speciality) massages. If clients need to sign more waivers, then great, but scientific research has proven health benefits that people deserve to at least have options for.
4. Add a luxury package/division to the brand. Give your top booked therapists raises to Senior/Executive Massage Professionals, awarding them for their hard work and motivating new therapists to work hard to get promoted and raises. Have a different welcoming experience for luxury, long term loyal members that are looking for a true spa experience.
5. Treat your therapists the way you’d like to be treated in fancy corporate jobs. That will motivate and inspire hardworking, talented professionals. Thus, increasing overall revenue. Investing in talent always means growing the business.
App Privacy
The developer, Massage Envy, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Health & Fitness
- Location
- Contact Info
- Identifiers
- Sensitive Info
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Massage Envy Franchising, LLC
- Size
- 34.2 MB
- Category
- Health & Fitness
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPad
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 9+ Infrequent/Mild Mature/Suggestive Themes
- Copyright
- ©2024 ME SPE Franchising, LLC. All Rights Reserved.
- Price
- Free