Screenshots

Description

Book a spa-quality massage to your home, hotel or office. Wellness has never been more accessible or essential to your well-being.

Named one of the "Best Entrepreneurial Companies in America" by Entrepreneur and one of the fastest-growing companies in the country by Inc., Zeel is the leading and largest on-demand massage provider with over 10,000 licensed massage therapists serving over 85 U.S. cities.

HOW AND WHEN
The Zeel massage app connects you with expert massage therapists in your area. A licensed, vetted massage therapist can arrive at your doorstep in as little as an hour. Avoid the traffic and save time with Zeel – let massage come to you.

We work around your schedule - 365 days a year, 8am until 10:30pm, including holidays.

TYPES OF MASSAGE THERAPY
• Swedish massage
• Deep tissue massage
• Sports massage
• Prenatal massage
• Sleep massage
• Couples massage

YOU HAVE THE CONTROLS
• Gender
You select the gender of your therapist, to ensure maximum comfort.

• Location
Zeel's 10,000+ professional massage therapist partners are available around the clock in over 85 major metro areas — including New York, Boston, Philadelphia, Chicago, Denver, San Francisco, Los Angeles, Atlanta, Austin, Houston, Miami, Washington D.C. and countless cities in between.

LOGISTICS
Upon booking, you receive a confirmation with your therapist's photo and bio. They bring the massage table and massage supplies. All you need to do is kick back, relax, and enjoy as your home is transformed into a luxurious spa.

SECURITY & SAFETY
Zeel is the Most Trusted Name in Massage®. We've been recognized by both American Spa and Cosmopolitan magazines for setting the standard in safety for both customers and massage therapists.

Prior to joining the Zeel network, each massage therapist undergoes a background check and a third-party identity evaluation. We value your safety and security above all else.

All massage therapists are formally trained experts.

MASSAGE MEMBERSHIP
For those of you looking to enhance your wellness routine, you have the option to join Zeel’s Massage Membership Program at any time.

There’s no initiation fee to join. Members can start saving right away and can book unlimited discounted massages every month, anywhere Zeel is available.

Our massage membership is:
• the most travel-friendly
• the most affordable
• the most shareable and flexible

BENEFITS OF MASSAGE
Massage has positive effects on everything from sciatica pain and sleep apnea to tinnitus and heart disease.

• relaxes your nervous system
• improves your blood supply
• promotes digestive well-being
• regulates your breathing
• enhances your mood
• accelerates post-workout recovery

Whether you’re struggling with back and neck pain, having trouble falling asleep or seeking pregnancy soreness relief, massage is the perfect remedy.

ADDITIONAL FEATURES
• Purchase massage gift cards for friends and family members
• Host your own pop-up spa event with group massages
• Customer service available whenever a massage is taking place
• Therapists and customers are ID-verified to ensure the best security and safety

MEDIA REVIEWS
“Zeel just nailed it.” - Men’s Journal
"Consistent and convenient use." - Forbes
“We love it.” - Shape Magazine
“Before – or after – a big night out, try Zeel.” - Vogue
“Pampering on demand.” - The Wall Street Journal
"At work, at home...You cannot beat it!" - Good Day LA
"Zeel is seamless from start to finish." - InStyle
"Tried Zeel Sleep Massage and, sweet lord, did I snooze soundly." - Pop Sugar
"An act of much-needed and much-deserved self-love." - Elite Daily

What’s New

Version 3.0.3

- We resolved an error that prevented some users from purchasing products from the Zeel Store.
- We also made some small interface improvements.

Enjoy Zeel? Consider rating and reviewing our app. Your feedback is appreciated and helps us continue to improve our service.

Ratings and Reviews

4.9 out of 5
10K Ratings

10K Ratings

vic's review ,

Massage on MY TERMS

Honestly, was a bit uncertain about massage people coming into my home at first. But, Zeel and it’s massage people have been always VERY professional. Yeah, some therapists have not met my expectations - but you get that with traditional retail massage too! The difference is that Zeel Cust. Support is excellent. And, I can block therapists who aren’t the “right fit” for me. I went with the (3) month package and got a prof grade massage table. VERY happy with the table, as I use it to stretch AFTER the therapist has left, so I don’t feel rushed out the door (as traditional retrial therapists can do sometimes). Can play MY music, from sauna to Beach Boys, to hip hop. Awesome!

stuartsumj ,

Horrible Customer Service

I had been a customer of Zeel for the past year and was recommended to try to Soothe out. I purchased the annual subscription to take advantage of the 25% discount. I originally charged my corporate card accidentally, instead of my personal credit. Soothe was supportive and refunded my money right away and paid with my personal credit card. I booked one massage, and the therapist was okay, nothing to rave about. I have since booked several times, and the Soothe staff were unable to find me, therapists. I prefer male massage therapists and booked both in advance and last minute. I understand not finding someone last minute, but even the advance booking did not find a therapist. I have had a few that I cancel, simply because I had the massage therapist previously and was not a fan. Needless to say, I have now purchased a home outside of their service area, and are refusing to refund my money. I am not stuck with massage credits that I will never use. Their customer service is subpar at best, and if you deal with Brittany L, the supervisor, you'll be extremely disappointed in the lack of customer service. I've filed a complaint with the Attorney General of Washington State, as well as the Better Business Bureau. If you are looking for in-home massage therapy, I would NOT recommend Soothe. If you need immediate service, don't expect it from their customer service.

Developer Response ,

Dear stuartsumj,
Your words are appreciated and we thank you for being a valued Zeel customer.
Best, Zeel

kronkiue ,

Should be called “Steal”

Bought my wife a gift card for a 1 hr massage since the Covid stress has been getting to her. She scheduled appointment for 8am yesterday morning. Therapist did not show. Very hard to reach customer service to figure out what was going on. Best I could do was talk to a chat bot. Eventually, at 8:45am — 45 minutes after scheduled time — she gets a text that the therapist cannot make the appointment and they are searching for a replacement. Well at that point we had to get on with family plans for the day. Tried to get money back and went into another loop of chat bots and automated non-responses. They offered a $30 credit which is useless when the minimum massage price is $150. But we still haven’t gotten money back. Truly bad service - from the therapist and from Zeel in handling customer service. They still have my money. Should be called “steal”.

Developer Response ,

We're sorry to hear about your experience. We'd love to try and make it up to you. If you'll email help@zeel.com with your details, we'll reach out and see if we can make it right.

Information

Seller
Zeel Networks Inc.
Size
289.5 MB
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
12+
Infrequent/Mild Medical/Treatment Information
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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