iPhone Screenshots

Description

Access your MassMutual accounts anywhere, anytime.

With the MassMutual Insurance Mobile App, you can:
• See your MassMutual account and policy information all in one place
• Request a cash loan on your Life policy
• Make a secure online payment
• View and pay multiple premium bills and loan interest
• Pay down the loan principal on Life products
• View billing and payment details, including payment history
• Set up and manage your automatic payment account

If you have a MassMutual RetireSmart account, please use the MassMutual RetireSmart app.

Please note that in order to use the MassMutual app, you’ll need to have an account or policy with MassMutual and be registered on www.massmutual.com.

To log in, simply enter the same username and password you use on MassMutual.com.

Data shown in screenshots is illustrative only. It is not a recommendation or solicitation for a product or service. System availability and response times subject to mobile network availability and connection speed.

©2019 Massachusetts Mutual Life Insurance Company (MassMutual®), Springfield, MA. 01111-0001. All rights reserved. www.MassMutual.com.

What’s New

Version 4.3.1

We’re always working on new mobile features, so keep an eye out for our updates and as always, we welcome your feedback.

Ratings and Reviews

4.5 out of 5
749 Ratings

749 Ratings

Spencer Buoen ,

Thanks!

This was an awesome application experience as well as an amazing process! Thanks for taking the scary out of buying life insurance. It’s perhaps the most macabre thing that one has to do in life. And Mass Mutual made it simple, easy, and stress free. Thank you.

VA Road Warrior ,

Needs work

My father in law was general agent for Mass Mutual for a state on the east coast. He put a premium on customer service. I think he would be disappointed by the customer experience with the app.

Issues:

1) Face ID never works on the app.

2) One can't make any policy changes on the app, even for basic things like changing the amount on a disability policy. I know MM follows an agent model but really, you will make us call and talk to an agent to make a change? Tech exists to connect policy holder to agents in real time...just look at what's happening in tele-health with Tell doc.

3). You can't see cash values or get an in force illustration through the app, you have to either write a letter to MM or call the call center during biz hours. That is ARCHAIC. MM, your competition is running circles around you. There are ways to provide better customer service while maintaining your agent model.

garbecw ,

Good beginning hopefully will get more robust

Thank you for launching this app. We have always been impressed with the results of our products, especially our whole life policy. It would be great if the app would give us the total cash value, total death benefit nor does it give us dividend information. The positives are the loan request, premium change capability.

Keep working on the app as it’s a good beginning.

Information

Seller
Massachusetts Mutual Life Insurance Company
Size
67.5 MB
Category
Finance
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
Rated 4+
Copyright
© 2019 Massachusetts Mutual Life Insurance Company
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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