Match: Dating & Relationships 17+

Got blocked for no reason at all! I had Match a long time ago and thought about giving it another try. I just signed up again but not as a paid Subscription. And people were sending me messages I can’t see because I am not a paid Member, so I can’t see their messages, and can’t reply to there messages unless you pay. I was trying to figure the app out, and I was Blocked for absolutely no reason at all! I called there customer service number and the lady said that I was going to get a email to unblock my account, I have not gotten any emails from match at all. So I called them back again and got another lady on the phone and she absolutely did not care at all. This time the customer service person said I have to wait 24 to 48 hours for someone to email me and fix this. I was just about to purchase a Subscription! Lucky I didn’t purchase anything from Match. Also why is it cheaper to purchase a subscription on the internet for $38? and on the app for $47? That’s just wrong for them to do that. Still waiting for Match to send me a email to unblock my account! Look at all the bad reviews on here about Match! Unfortunately what a terrible site it has turned out to be! Customer service is not good at all! A total wast of time.

Hi there, thank you for letting us know about your concern regarding your profile that was blocked by our security team. Rest assured that we are always happy to help and offer our sincerest apology if you have not yet received a response from our team. Regarding the prices of our subscription, please know that it is possible that the prices you are seeing are for our subscriptions purchased through Apple. If you would like us to assist you as soon as possible with all your questions and with your account, please send us a message with all the details of your concern to appreviews@support.match.com. We will be more than happy to help!

I just recently became a paying member about a month ago. I wasn’t finding very many matches, mostly due to the area I live in being smaller. I wasn’t getting very many responses despite me being very intentional about reaching out to what little potential matches I would find or receive. As a paying member I was offered free dating coaching. I decided to try it out. It was a Friday night and I had no other plans. LOL! Anyway, Mac answers the phone with a very friendly and encouraging tone, and we start chatting. We looked at my profile together, discussed what was great and what could be better, and discussed how I was reaching out to potential matches, and if I was saying the right things (I was 😉). We discussed demographics and other ways to increase traffic and responses. We also talked about the fact that there are a lot of people on the site that are not paying members. They can still read your messages, but they cannot respond. There is a service that they offer, for a monthly fee, where your matches can respond to your messages! We discussed this in detail as well. The phone session was very pleasant and I learned a lot. I was starting to get a bit discouraged, but Mac was great at encouraging and helping me out. Thanks again Mac!

Wow! 🤩 Mac is such an all-star! We're so glad that Mac gave you a world class Date Coaching session and answered all of your questions. We're so excited for you to put all of these great tips in action!

I’ve used many apps and most of them are full of bots , match is good in the sense that there are real people . My issue is that I am not rich or “successful” and just a person tired of being contacted by bots or scammers and match seems to control that . My issue is that they are not inviting to regular people who are looking for love and not just materialistic things. I am in between finances and it seems that only well off people use this app . I paid for 6 months and I see a buncha models looking for their lawyer or doctor person cuz they want financial freedom . It’s frustrating because everyone’s story is different but as a person who’s trying to look for a connection and not just appearances , you get overlooked . It saddens me that this is what we’ve come to. It’s a measuring contest of who has more to show than the next person . Ima let my 6 months run out and I’m done because it’s not about the inside , it’s about the outside and how much money you have in the bank. I’m disappointed. I wear my heart on my sleeve and use honesty but it’s not enough. But if you have money and are money bags you will find plenty of people willing to take your money . I would like for once to find a dating app that just deals with connection rather than “what can you provide for me financially” . It’s best for those who already have money and established , not so much for the underdogs with big hearts who just want a chance at love

Hello, thank you for your review in our app! We've read your feedback and we're sorry to hear that you haven't had the experience you expected with your matches. We know that sometimes it can be frustrating not connecting with your matches and we don't want you to be disappointed. Please keep in mind that Match is for all those looking for a serious relationship and we don't want you to lose hope of finding someone special.

If you would like us to follow up on your concern, please send us more details at appreviews@support.match.com. We will be happy to help you improve your Match experience!