Screenshots

Description

MATIC services offers you the cleaning care your home deserves, covering over 15 cities in UAE, KSA, Bahrain, Qatar, and Lebanon. With MATIC app, you can book a cleaning service online and get matched with trained and trusted house maids in your area.

MATIC services are now available in Dubai, Abu Dhabi, Riyadh, Jeddah, Medinah, Jubail, Al Hasa, Dhahran, Khobar, Dammam, Qatif, Manama, Doha, and Beirut!

Our promise to you:
- Intensive in-house training: all cleaners have a minimum of 2 years experience in their designated specialties and are certified through an intensive training process.
- Same day availability: find availability within the same day and book a cleaning service on the go or schedule a weekly cleaning if you need it!
- Our customer support is available through the in-app chat 7 days a week to ensure 100% satisfaction.

Let MATIC help you find someone to clean it up so you can get back to the things you enjoy most!

What’s New

Version 5.0.2

We hope you’re enjoying the new MATIC App!

Here’s what’s new in this release:

- Fixed an issue related to Apple Pay
- Enhanced the payment flow for a smoother checkout experience
- Added more events tracking for app analytics

Ratings and Reviews

4.1 out of 5
1.7K Ratings

1.7K Ratings

LAlofi ,

Great Services

Great services to have! The house keepers are Commitment. They provide high quality of cleaning, organizing, communication, respecting the time and all over services. One thing to add that I hope MATIC could have, providing the cleaning tool and equipment with them. Also, as being a member with you, I hope that you give discount and free sessions to your members.

Developer Response ,

Thank you for this great feedback!
We appreciate your comment, and we will forward it to management, as for the discounts, just check your inbox!

~>hh ,

Not for everyone

If there is no female in the house they will not clean your home. I submitting the application and waited a whole week for them. When the driver arrives with the maid, they call and ask if there is a “Madam” in the house. When I said no they said that they have to cancel the service. The terms & conditions are not clear with this regard. There’s just a small statement at the end:

“Matic abides by the local laws of the country that you live in. For example, If you live in a country that requires servicing only families with the presence of an adult female individual (Age 18 and older) during the cleaning session, you will need to make the arrangements from your side. Otherwise, the cancellation policy will apply.”

It says “IF you live in a country that requires servicing only families” not specifying Saudi Arabia and very vague.

Developer Response ,

Hello sir!
We apologize for any inconvenience you faced!
As you mentioned, we have stated in out terms and conditions that we do not serve single clients, as per local laws in Saudi Arabia, and we ensure that the terms must be checked as read before proceeding with the booking.
Nonetheless, kindly provide us with the mobile number you registered in our app at any point of contact or social media platform for us to be able to assist you!

Sumaiah.z ,

Amazing App, Low customer service

App is amazing and easy to use, but customer service very low and they response lately always have to wait more than 40 mints to get response

Developer Response ,

Hi . Thank you for downloading MATIC app We thank you for taking the time to leave a review, we really appreciate it. We’re happy that you enjoy using our app!

Information

Seller
Matic DMCC
Size
73.3 MB
Category
Lifestyle
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Arabic

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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