Screenshots

Description

Matic Services is your one-stop app for all your home services, covering over 15 cities in KSA, UAE, Bahrain, and Qatar.
Book one of our home services at any day and any time and Matic Services App will match you with one of our home experts!

How it works:
- Download MATIC App
- Enter your location and choose
- Choose one of our home services
- Enter the time and date that works best for you
- Choose your preferred payment method
- Sit back and relax!

About our service:
- We match you with professional, well-trained, reliable home experts!
- Book in less than 60 seconds
- Get access to your preferred service provider’s daily schedule
- Superior customer service

What’s New

Version 5.1.8

New services and a unique package option in this release!

Ratings and Reviews

4.1 out of 5
1.8K Ratings

1.8K Ratings

LAlofi ,

Great Services

Great services to have! The house keepers are Commitment. They provide high quality of cleaning, organizing, communication, respecting the time and all over services. One thing to add that I hope MATIC could have, providing the cleaning tool and equipment with them. Also, as being a member with you, I hope that you give discount and free sessions to your members.

Developer Response ,

Thank you for this great feedback!
We appreciate your comment, and we will forward it to management, as for the discounts, just check your inbox!

~>hh ,

Not for everyone

If there is no female in the house they will not clean your home. I submitting the application and waited a whole week for them. When the driver arrives with the maid, they call and ask if there is a “Madam” in the house. When I said no they said that they have to cancel the service. The terms & conditions are not clear with this regard. There’s just a small statement at the end:

“Matic abides by the local laws of the country that you live in. For example, If you live in a country that requires servicing only families with the presence of an adult female individual (Age 18 and older) during the cleaning session, you will need to make the arrangements from your side. Otherwise, the cancellation policy will apply.”

It says “IF you live in a country that requires servicing only families” not specifying Saudi Arabia and very vague.

Developer Response ,

Hello sir!
We apologize for any inconvenience you faced!
As you mentioned, we have stated in out terms and conditions that we do not serve single clients, as per local laws in Saudi Arabia, and we ensure that the terms must be checked as read before proceeding with the booking.
Nonetheless, kindly provide us with the mobile number you registered in our app at any point of contact or social media platform for us to be able to assist you!

Mashail aziz ,

Worst experience

Waiting for the maids who were late for more than hour and a half, then called the company since they did not show up. I was told that the visit is cancelled even though that I provided the whole address the night before and provided it to the driver who called early in the morning. No one called me to tell about the cancelation. When complained, I was told the management will get back to me in 48 hrs, I don't need the service in 48 hrs.
انتظرت العاملات الي تأخروا اكثر من ساعه ونص ولما اتصلت استفسر عن التاخير قالوا تكنسلت الزياره مع اني موفره عنوان كامل الليله الي قبلها والسواق متصل الصباح يقول جايين وحطيت له العنوان. محد كلمني ابدا بخصوص الالغاء وجالسه انتظر ومعطله نفسي من غير فايده ولما اتصلت اشتكي قالوا ترد لك الاداره خلال ٤٨ ساعه، انا مو محتاجه الخدمه اصلا بعد هالوقت ، مافي اي احترام للعميل والتجربه كلها بالنسبه لي اسوأ من سيئه.

Developer Response ,

We apologize for this experience Mashail!
Please send us your contact details to care@matic.ae and we will call you!
نعتذر عن هذه التجربة مشاعل!
ممكن لا هنت ترسلين لنا رقمك على بريدنا care@matic.ae وحنا بنتواصل معك!

App Privacy

The developer, Matic DMCC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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