MATIC - Home Cleaning Services 4+

Name: MATIC - Home Cleaning Services
Rating: 4 (1958 reviews)
Author: Matic DMCC

Matic DMCC

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- 4.0 • 2천개의 평가

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MATIC Services: Your Trusted Cleaning and Beauty Service Provider Across KSA and UAE

MATIC Services is a trusted and professional service provider that offers a wide range of cleaning and beauty services across the United Arab Emirates and Saudi Arabia. Our mission is to provide our clients with high-quality and reliable services that cater to their unique needs, and we achieve this by offering a user-friendly app that allows you to easily book a service and get matched with trained and certified professionals in your area. In addition to our cleaning services, we also offer a range of beauty services to help you look and feel your best.

Cleaning Services:

At MATIC Services, we understand the importance of having a clean and organized home. That's why we offer a range of cleaning services to help you maintain a spotless home, including:

Home Cleaning Services: Our home cleaning services are designed to help you keep your home clean and tidy on a regular basis. Our trained and certified cleaners will ensure that your home is cleaned to the highest standards, so you can relax and enjoy your free time.

Beauty Services:

In addition to our cleaning services, we also offer a range of beauty services to help you look and feel your best. Our beauty services are provided by trained and certified professionals who use high-quality products to ensure that you get the best results. Some of our beauty services include:

Hair Services: Our hair services include haircuts, blowouts, styling, and coloring. Whether you want a simple trim or a complete makeover, our hair professionals will ensure that you leave feeling confident and beautiful.

Nail Services: Our nail services include manicures, pedicures, and nail art. Our nail technicians will pamper your hands and feet, leaving them soft and smooth.

Makeup Services: Our makeup services include everything from natural looks to full glam. Our makeup artists will work with you to create a look that suits your style and personality.

Massage Services: Our massage services are designed to help you relax and unwind. We offer a range of massages, including Swedish, deep tissue, and hot stone, to help you relieve stress and tension.

At MATIC, we believe that customer satisfaction is paramount, which is why we offer same-day availability, 24/7 customer support, and the option to choose your favorite cleaner. We are committed to providing our clients with the highest standards of service, and our customer-centric approach has earned us a reputation as one of the most trusted service providers in the region.

In conclusion, whether you need cleaning or beauty services, MATIC Services is your go-to solution across KSA and UAE. Our user-friendly app makes it easy for you to book a service online and get matched with trained and certified professionals in your area. With same-day availability, 24/7 customer support, and the option to choose your favorite cleaner or beauty professional, you can be confident that you will receive high-quality and reliable services every time. Download the MATIC app today and let us help you get back to the things you enjoy most

2024년 5월 14일

버전 5.3.9

Bug fixes and enhancements.

4.0/5

2천개의 평가

Great Services

Great services to have! The house keepers are Commitment. They provide high quality of cleaning, organizing, communication, respecting the time and all over services. One thing to add that I hope MATIC could have, providing the cleaning tool and equipment with them. Also, as being a member with you, I hope that you give discount and free sessions to your members.

Thank you for this great feedback!
We appreciate your comment, and we will forward it to management, as for the discounts, just check your inbox!

Not for everyone

If there is no female in the house they will not clean your home. I submitting the application and waited a whole week for them. When the driver arrives with the maid, they call and ask if there is a “Madam” in the house. When I said no they said that they have to cancel the service. The terms & conditions are not clear with this regard. There’s just a small statement at the end:

“Matic abides by the local laws of the country that you live in. For example, If you live in a country that requires servicing only families with the presence of an adult female individual (Age 18 and older) during the cleaning session, you will need to make the arrangements from your side. Otherwise, the cancellation policy will apply.”

It says “IF you live in a country that requires servicing only families” not specifying Saudi Arabia and very vague.

Hello sir!
We apologize for any inconvenience you faced!
As you mentioned, we have stated in out terms and conditions that we do not serve single clients, as per local laws in Saudi Arabia, and we ensure that the terms must be checked as read before proceeding with the booking.
Nonetheless, kindly provide us with the mobile number you registered in our app at any point of contact or social media platform for us to be able to assist you!

Worst experience

Waiting for the maids who were late for more than hour and a half, then called the company since they did not show up. I was told that the visit is cancelled even though that I provided the whole address the night before and provided it to the driver who called early in the morning. No one called me to tell about the cancelation. When complained, I was told the management will get back to me in 48 hrs, I don't need the service in 48 hrs.
انتظرت العاملات الي تأخروا اكثر من ساعه ونص ولما اتصلت استفسر عن التاخير قالوا تكنسلت الزياره مع اني موفره عنوان كامل الليله الي قبلها والسواق متصل الصباح يقول جايين وحطيت له العنوان. محد كلمني ابدا بخصوص الالغاء وجالسه انتظر ومعطله نفسي من غير فايده ولما اتصلت اشتكي قالوا ترد لك الاداره خلال ٤٨ ساعه، انا مو محتاجه الخدمه اصلا بعد هالوقت ، مافي اي احترام للعميل والتجربه كلها بالنسبه لي اسوأ من سيئه.

We apologize for this experience Mashail!
Please send us your contact details to care@matic.ae and we will call you!
نعتذر عن هذه التجربة مشاعل!
ممكن لا هنت ترسلين لنا رقمك على بريدنا care@matic.ae وحنا بنتواصل معك!