Matto Espresso 4+

I’ve made Matto my go-to cafe thanks to its affordability. However, the app definitely needs some upgrades, like favoriting your main cafe so you don’t have to scroll to find yours before every order, ordering your drink to go or for the cafe (I find it awkward getting my drink from the pick up window only to sit inside), paying with Apple Pay, and greater rewards options. Maybe even a referral?

I’ll continue being a Matto customer even without the app upgrades, but it would be nice too.

This is the best designed food ordering app I’ve seen. Very smooth, very good graphics. Great ordering experience. Fast service. Cheapest and best tasting coffee, sandwiches, and baked goods I’ve found in all of NYC. Plastic wrapped sandwiches are kosher too (they apparently used to have a kosher symbol but they stopped paying for it). Just got a great sandwich and iced coffee and the total was still significantly less than one coffee at a place across the street ($4 total for both vs $5 for just an iced coffee across the street) - and the coffee at Matto is better. Also when you download the app they automatically deposit $5 of credit right away, no strings attached. The coffee and sandwich mentioned above were literally free. Would give this place a sixth star if I could.

I love Matto and visit at least once a day. Their coffee and food is all fantastic, but this app is a bit frustrating. It’s kind of strange that you get charged more at the register if you don’t order with the app—so if you’re using cash, you automatically have to pay more. But more than that, it’s pricing everything at $2.50 and then only allowing $10 increments when adding balance. If there weren’t tax, that would work out wonderfully. But it gets pretty frustrating to almost constantly have to add more money because the prices don’t line up with the balance increments.