Max: Stream HBO, TV, & Movies 12+

Review

Personally I loved HBO Max. Only place where you can get every season of South Park. I haven’t opened the new app, ‘Max’ yet, but I will come back to edit my review. If this version has different resolutions for videos I will call in love. Edit: So far, LOVE that it transferred my data from HBO Max so that I didn’t have to log in. First star has been earned. I am happy with the avatar choices. I don’t really like the look of them, could be better, but the profile pictures are from my favorite shows, in fact multiple are. That’s a second star. Certain characters for the names that were previously supported in HBO Max are not supported in Max. I won’t deduct any stars though since as long as you don’t change your profile you can keep it. I like that all my shows moved with the new app. That’s a star. All seasons of south park are still there, that’s a star! I love the new loading animation, and that’s a fifth star. Good job on the app! Sad to see the iconic purple color leave the logo though.

Lots of UI issues make it hard to use

Here’s s list of issues to fix, this is all related to apple TV ui, which feels like an afterthought - hero carousels are unusable, trying to use remote to go left and right on apple TV is too sensitive. It just scrolls by 2-3 slides when trying to see the next one - very buggy, I’ve crashed it multiple times just digging thru the screens - all this new content, but its very hard to discover anything new - genre pages are a real mess, having a filter below the top thumbnails is annoying and affects top down scroll, top down scroll is very messy and meantime just resets to the top while in the middle of the page - can’t find all shows or all movies page, which makes discovery really hard, all i can do is poke in these lists - 2 navs top and left and they aren’t even consistent. Top disappears at times, left is totally useless. Old app has one left nave which worked well - hub pages are gone - show pages should allow thumbnails to peek through, instead you are shown ugly series list - overall there seems to be a lack of QA on the AppleTV app since it’s ridiculously easy to find bugs by spending 3 mins in the app - 10 ft UI should have been focused on discovery of content and bookmarking your favorite shows - Like the new hold add to watch list

Phản Hồi Từ Nhà Phát Triển ,

Hi, thank you for taking the time to rate and review Max. We are always working to improve our application, and appreciate any feedback. Please reach out to us here: https://help.max.com/feedback to leave your app feature and UI requests, or here: help.max.com if you need assistance using Max. Thank you. Max Support

Dark design pattern

Why is there no recently played or continue watching in Apple TV app? Because they don’t care about the user experience. Actually it’s really on purpose. It’s a dark design pattern. They have dishonest executives and folks running the product team who want to manipulate you. It’s all about greed and hoping they get another month out of you. It’s the worst of capitalism. They want you to be frustrated. They hope you’ll start a new show and lock you in further. End your subscription asap! Only subscribe when you want to watch something specific. Search only for that. And this isn’t just a Max (stupidest rebranding EVER) thing. This dark design pattern is on all the streaming apps. It’s gross. And the only way we can change it is to not fall for it! Cancel you subscriptions as soon as you can. Don’t forget you can cancel immediately after subscribing. You’ll have a full month paid for. Subscribe again in a month if you want to continue watching. They hope you forget. Or that you get sucked into something else because you can’t find what you were just watching. UPDATE: oh wow! There is recently played. After force quitting the app. Something I bet less than 1000 people on planet earth know how to do on Apple TV. My dark design pattern argument stands.

Phản Hồi Từ Nhà Phát Triển ,

Hi, thank you for taking the time to leave a review. We want to make sure that using Max is a great experience for you and an advocate would be happy to reach out to you directly to help. If interested, fill out this form: help.max.com/AppReview and include your username where it asks for your Web Handle. Thanks, Max Support