Max: Stream HBO, TV, & Movies Ratings and Reviews

Review of Max

I love the app, their movies and the series they have, but they should have all the MOVIES AND SERIES in Latin American Spanish to gain more Latin audience. I know that they are in their early years, but I know that would give more strength to the app. They should also do promotions in You Tube ads more frequently so that people catch their attention and if they add a movie that has a sequel they should add them all and as a marketing strategy add them monthly so that people who are watching the movie pay for those additional months and obviously make promo of Their in that cycle of time the movies will be coming out for example: fast and furious is released in December as a gift to all its fans that month the volume of people will do "more" and in the description of the film it can be placed that in January the second film is released and so on so that the public does not get bored and has that tension that the films with sequel will come out month after month so that they stay and the company earns money. Basically we ask that the sequel is complete and not half. And if they place new content that has the audio also in Latin Spanish which is a great group of people who pay for the platform thank you m!!!

From boring to cutting edge

I’ve been an HBO subscriber since the early 1980s and am tickled to see the service that once offered Student Bodies and Revenge of the Nerds as feature events turn into a cutting edge producer of thoughtful and evocative pieces. Sure, it’s easy to say Game of Thrones changed television (and I’m not doubting it’s impact) but the amazing representation in The Last of Us, Sex Lives of Teenage Girls, and Barry is remarkable. And the jewel in your crown that is Our Flag Means Death is your premiere offering. From diverse and thoughtful casting to inclusive story lines, to a writer’s room that reflects what’s really happening out here in the real world, it is a perfect slice of entertainment that I enjoy on my own as well as with my children. In turn, we have all recommended it far and wide as an exemplary example of diversity and inclusion in television. Max is doing it right with this one and should continue on this fine path they have forged through so many channels filled with hate and hypocrisy. VERY WELL DONE!

Too many unresolved bugs, the experience is not worth it.

HBO Max, or “MAX”, is probably the worst streaming application out there. It has various bugs on my smart TV and also the new iPad Pro. I used to pay for it and canceled it because I can’t stand how bad the application is. Then I got access to it again because it’s now included in my AT&T membership. I’m now contemplating about switching to another carrier so I can take this application out of my life, simply because of this one issue. It happens every other day; when I open the application, I have to connect my provider from scratch every single time.

This last time it was really infuriating. I downloaded a movie to watch while I’m traveling. Next, I’m traveling, and when I clicked on the application it asked me to connect my provider again. When I did it and went to downloads, it no longer showed the downloaded movie there. The funny part is the application still holds the space required for the movie, so it’s there, but I can’t watch it or delete it. I guess I needed a good excuse to delete the application altogether, and come here to write this rant. It’s a shame because I love HBO shows, but they must make their software product teams hate their lives to build an application like this.

Don’t like the app. Been adding bad content for a year or so now

The app doesn’t allow you to see further into what is leaving, compared to in browser. Used to work on iPad in browser. They removed the option. The app also wont allow you to save some shows and movies. It is also not as easy to navigate. It also malfunctions when trying to fast forward or rewind parts. It’s an app and most apps are garbage. Don’t know why they made it app only. I also don’t want to waste space for another app. Clutter. Plus they made that awful show Velma, and never made a second season of peacemaker. One show, Velma, got the worse ratings of any show that ever existed. They say they are making another season. While peacemaker got amazing ratings. The people running this network are moronic dog crp trash. I will be canceling soon and will probably never come back as they have not added anything worth watching in awhile. Our flag means death season 2 might be worth a watch but that is is. Avenue five was a millions times better than that Velma crud. Does anyone know that the chick who wrote that ragged about sxually assaulting people on the conan show. Max wants to support that mindy puke. Nope. Go woke go broke. I hope this goes the way of bud light.

App has SERIOUS GLITCHES!

Every time I stream the app on my tv from my phone it glitches. For example, I’ll put on a show I want to watch, put on an episode and it’ll work after I exit out of the app. But as soon as I turn my phone on and go into the app it completely restarts the episode of the show on my tv. I cant turn up the volume of what im watching from in the app, I cant fast foward or rewind the episode without the entire episode starting over because I entered in the app. It’s especially annoying when I turn my phone and the last app I was on was HBO so it’ll automatically restart after I enter my phone. The app has other glitches too, like not being able to turn the “read aloud” subtitles off that talk over the entire show I’m watching. Sometimes the option to turn them off will be there, and sometimes it won’t. I have great internet connection, my cache is cleared for the app, I’ve tested all the casting options on my tv, restarted my chrome casts, AND my Roku tvs, I deleted the HBO app and re-downloaded it but still the same problems. I’ve been waiting over a month for a new update that might fix these bad bugs. But nothing has changed. This app does not work how it says it should.

Developer Response ,

Hi, thank you for taking the time to leave a review. We want to make sure that using Max is a great experience for you and an advocate would be happy to reach out to you directly to help. If interested, fill out this form: help.max.com/AppReview and include your username - KyaDutra - where it asks for your Web Handle. Thank you. - Max Support

App has log in issues

I really liked the HBO app, it was easy to use and you could have it on your phone or tv and it would stay logged in. I don’t like that the Max app keeps logging out from every device and to log back in takes forever. Customer service asked me one to talk to my provider but that it’s not issue. The problem is the Max app. I would be watching a show and out of the blue it would crash. When I try to log back in it would display an error message of can’t verify subscription. If I continue trying to log in, it would display a message to create an account. When I do create a new account it says I already have an account and still it will not log me in. last time I call customer service, they asked me to delete the app and reinstall it. It work for that time. They told me the issue won’t return and what do you know it log me out again. Even reinstalling the app several times did not work. It’s so frustrating! I’m spending more time trying to log in to the account than watching something. The only good thing about the max app is that it has good content, that I want to watch, but if I’m going to spend more time logging in than watching then what’s the point.

Developer Response ,

Hi Maru, thanks for the review! We want to make sure that using Max is a great experience for you. An advocate would be happy to reach out directly to help. If you're interested, please fill out this form: help.max.com/AppReview and include your username where it asks for your Web Handle. Thanks, Max Support

The Worst Version of its Predecessors

HBO Max was, to me, the best streaming platform out there. It had a great design, a pleasant user experience, and was organized better than its competition. Max is like the little sibling that didn’t get enough attention from their parents. The calming purple of HBO Max has been replaced by a God-awful blue color that hurts my eyes whenever I look too long at the screen. (Seriously you could just keep the purple? It set Max apart from everything else!!) We no longer get Hubs, which was my favorite feature of HBO Max. Now we have an ugly top menu with only a couple options. Navigating the app for the first time on the tv nearly broke me as the app kept fighting me when I wanted to navigate away from the top menu and back to the featured content. It’s honestly what I expected from the Discovery merger. There was so much potential here but it looks like Discovery wanted to rip out the guts of HBO Max and ship this as fast as possible. The result is an ugly, difficult to use mess. I have to double click to unpause content now. Peacock does that and before this app came out it was my least favorite streaming service.
Also deeplinking into your shows doesn’t work on Google TV.

Developer Response ,

Hi, thank you for taking the time to leave a review with this thoughtful feedback, Conner. We want to make sure that using Max is a great experience for you and an advocate would be happy to reach out to you directly to help. If interested, fill out this form: help.max.com/AppReview and include your username - Conner Zeulini - where it asks for your Web Handle.

New update has many bugs

Hi, I’ve had hbo max for a long time now, but ever since the new update to max, it’s had a lot of bugs. Before the update I’d finish a series and be able to restart it from the start without playing at the ends of episodes. Also while it goes to the next episode, as well as starting from the end, it wil now sometimes close the app on the tv out. Additionally, it won’t save series under currently watching if they had been watched before and when restarted it still doesn’t save it. Not sure why these bugs are now here but hope they get fixed soon. It’s become almost impossible to watch as well as a lot of the cartoon series are being dropped and some missing episodes. Like Clarence is now gone and regular show is missing episodes. I thought Cartoon Network was bought out by whoever ultimately is over the Warner brothers shows but now they are disappearing after getting them so that doesn’t make sense. Not sure why but hope all these problems, and series get back soon. Thank you, I really appreciate it.

Developer Response ,

Hi, thank you for taking the time to leave a review. We want to make sure that using Max is a great experience for you and an advocate would be happy to reach out to you directly to help. If interested, fill out this form: help.max.com/AppReview and include your username - Comanflash - where it asks for your Web Handle. Max Support

So irritating, I hate using the app

Update: I reported it to Max using the link in the developer response before they responded to me. Not a great sign that they’re listening to any of this criticism.

Original: Max also does away with the side menu hub. Now you have to scroll to get to the hubs. This is significantly less convenient than HBO Max, with its side menu hubs. Max doesn’t do personalized recommendations like HBO Max used to do. It just recommends the things it spent a lot of money on line And Just Like That, Friends, and South Park. Max doesn’t allow you to not play the next episode. If you back out of the auto play countdown when it starts, the rest of the episode will play, but the back button no longer works until the next episode starts. All the reality TV garbage I never wanted and never watch now clutters the app while browsing it. HBO Max used to be the app I could browse and find something I wanted to watch. I can’t do that in this app. Too much garbage content in a garbage layout. It also did away with the native Apple TV player, so now we have to do things like turn off subtitles when they randomly turn on and press twice to go back or forward instead of once.

Developer Response ,

Hi, thank you for taking the time to leave a review. We want to make sure that using Max is a great experience for you and an advocate would be happy to reach out to you directly to help. If interested, fill out this form: help.max.com/AppReview and include your username - BorisKarlof - where it asks for your Web Handle. -Max Support

Extremely glitchy

Since HBO just made me waste time now I’m gonna actually sit down and take the time to write my thought.
I have no complaints about the content. By far id say HBO is my favorite of all streaming platforms when it comes to the content. However, I cannot say the same about the app itself. It is the most outdated out of all of them. It constantly signs me out from my phone, and my TV. Not only that but also, HBO is the only app that doesn’t give you an option to sign in to Roku TV through my phone. I still have to manually put my info with the remote. I did it twice and both times it kicked me back out to the sign in screen…. it takes long enough already to type in an entire email plus the password plus fixing any typos, only for it to kick me back out to the home screen like I never even signed in. So frustrating and such a waste of time.

Also, the app freezes up alot on my phone. I have to close it and open it again. Not only that, but after I close it, whatever show I’m watching keeps on playing for another five seconds before it finally closes.

Developer Response ,

Hi, thank you for taking time to leave a review. We always appreciate the feedback and will be sure to pass this along to our team. If you'd like, an advocate would be happy to reach out to you to see if we can help improve your experience. Fill out this form here: help.max.com/AppReview and include your username - Merlex55 - where it asks for your Web Handle. Max Support