MAXPRO Fit 17+

Frustrating app glitches

EXCELLENT trainers, EXCELLENT workouts… The services/product is phenomenal, just beyond. My only issue is the App… When downloading workouts, if you toggle away for a second or if you tablet or phone goes to sleep, the downloading of that workout stops eternally. It will stop downloading AND block your ability to ever watch or use that workout again. The only way to fix it is to uninstall the app and reinstall which of course removes ALL the other workouts you have downloaded. The download process takes soo long that your screen will inevitably go black and the workout will inevitably freeze. You can do nothing but stair at your device until it’s finished downloading or risk losing the workout you love. PLEASE fix! If you fix the bug this app would be beyond a 10/10.

Developer Response ,

Thanks so much for your review and kind words! We would like to work out this bug with you, please email us at info@maxprofitness.com so we can take a look at your account.

My opinion as a long time user

I’m a MAXPRO owner since 2020. I was hesitant with the new app approach but the company grandfathered early users into their new app and went as far as to give us a free three months trial for the new features. I am impressed with this and do not share some comments that I saw here complaining about paying $10 for an useful tool. Some people want everything for free just because they made one payment a year ago.

Now the app. The old app was plain trash. Nothing worked and what was working was on it’s way to be broken. I’m guessing MAxpro hired a better team or something because the visuals are pretty good, I particularly like the icons as I understand what’s behind every little icon (I’m not too much tech savvy)

The workouts are great, I like the filtering (it actually works!) they have several great trainers in there and there’s the promise to add new classes.
The connection was improved too, the other day I forgot my Maxpro connected to the phone and it didn’t disconnect after more than an hour. That is a H-U-G-E improvement from the old app too.

I did had some issues at first, but I contacted their support and they helped me right away. Yes bugs are annoying, but the response they give when something isn’t working speak volumes of a company.

I won’t be paying for premium. Because I do not need all the extra stuff to do my workouts, I can build my own workouts and that’s enough. But I do support this company and they’re doing very good.

Keep having to restart

I was hoping to use this app more and sign up for premium but I wanted to try on a bigger screen so I can see better than on my phone...so I downloaded the macbook app to my laptop. Unfortunately the videos do not expand to full screen size and the app also keeps trying to flip the screen under certain circumstances like it would on an iphone (but a laptop screen doesn't flip). In addition, when this happens, it cuts off most of the screen so I can't even see the full veiw of what's going on looking sideways. So far this occurs 1. after I've paused on FreeStyle and then push play again, 2. during Train Presets when pressing skip. At this point I have to close the app completely and restart it in order to get the videos facing the right direction. The Exit button doesn't work in these instances. I also notice that all the options at the top of the videos overlap eachother so you can't always click the correct button. This could be a cool app so I hope it can be fixed to work with the larger screen that is says it's compatible with.