MAXPRO Fit 4+

Better app, without bugs

The new app definitely works better, and without all the bugs that plagued the 1st app. I can’t comment on how the new classes are, as I only use it for “Freestyle” sessions. The customer service is quick to address any concerns.

One big note, and my star reduction: their new app is no longer compatible with older devices. So my older iPad Mini 2, that I dedicated to my gym, won’t load the app… disappointed with that.

Developer Response ,

Hello Alan, Thanks for taking the time to update your review. We're very sorry that you still feel this way. Unfortunately, we have no control over Apple policies on allowing updates on old devices.

My opinion as a long time user

I’m a MAXPRO owner since 2020. I was hesitant with the new app approach but the company grandfathered early users into their new app and went as far as to give us a free three months trial for the new features. I am impressed with this and do not share some comments that I saw here complaining about paying $10 for an useful tool. Some people want everything for free just because they made one payment a year ago.

Now the app. The old app was plain trash. Nothing worked and what was working was on it’s way to be broken. I’m guessing MAxpro hired a better team or something because the visuals are pretty good, I particularly like the icons as I understand what’s behind every little icon (I’m not too much tech savvy)

The workouts are great, I like the filtering (it actually works!) they have several great trainers in there and there’s the promise to add new classes.
The connection was improved too, the other day I forgot my Maxpro connected to the phone and it didn’t disconnect after more than an hour. That is a H-U-G-E improvement from the old app too.

I did had some issues at first, but I contacted their support and they helped me right away. Yes bugs are annoying, but the response they give when something isn’t working speak volumes of a company.

I won’t be paying for premium. Because I do not need all the extra stuff to do my workouts, I can build my own workouts and that’s enough. But I do support this company and they’re doing very good.

Great new features and customer service. Just needs some bug fixes

After voicing my concerns about features from the original app being placed behind a premium subscription, I was contacted by the MaxPro founder Nezar. He was exceptionally helpful and clarified that, despite some hiccups in the communication with the customer service team, all existing users of the old app will be grandfathered into the features from the original app. This is exactly the approach I was hoping for. Great to see that level of customer focus.

The new app looks great and the Bluetooth connectivity is greatly improved over the old app. It’s a little buggy right now, some screens don’t load, sometimes it crashes, but I expect this can get worked out and the new experience will be excellent. Looking forward to it and enjoying my workouts with MaxPro along the way.

Developer Response ,

\We're happy to jump into a call with you and explain again that you are not losing any features and that you can continue enjoying the same features that you always had without purchasing the premium membership.