MBS Field Tech 4+

Name: MBS Field Tech
Rating: 3.2 (6 reviews)
Author: Communications Data Group, Inc.

Communications Data Group, Inc.

Разработано для iPad

- 3,2 • Оценок: 6

- Бесплатно

Описание

The MBS Field Technician app allows your field technicians and other employees to manage their work while they are in the field or on the road. This app serves as the mobile companion to CDG’s MBS solution for customer care and service management. Technicians, installers, and other staff can update customer premise equipment, assign available equipment for service orders, work trouble tickets, and handle tasks through personal calendars. With improved mobile access, including data storage when network access is not available and text messaging support, MBS Field Tech can help improve your overall customer support and the efficiency of your workforce.

MBS Field Tech includes: Create, update, and complete trouble tickets and tasks. Manage tasks through your personal calendar. Manage customer premise equipment from the field, including sending provisioning requests directly to the MBS SAM (service provisioning) module. Easy access to equipment “pick lists.”

18 апр. 2024 г.

Версия 1.7.5

- Limit CDF Attributes Updates
- Retrieve and Update Service Level CDF Values
- Ensure Job Card Status is Up to Date
- Improve Navigation from Job Details to Job Queue
- Bulk Add Equipment Issue - Clearing List
- Bulk Add Equipment Issue - Added Scroll
- Password Expiration Reminder
- Incorrect Service Used for CDF Values Display (Port Issues)

3,2 из 5

Оценок: 6

Needs improvement

The app is good when it works. The app freezes all the time. Our jobs depend on this app. You can only add one picture at a time, this makes closing out a job a much longer task than necessary.

Review not posted

Freezing all the time, laptop version is dated and unintuitive, cell phone app lacks information

Разработчик Communications Data Group, Inc. указал, что в соответствии с политикой конфиденциальности приложения данные могут обрабатываться так, как описано ниже. Подробные сведения доступны в политике конфиденциальности разработчика.