McAfee Security: VPN & Privacy 4+

This is a well designed app that has a nice look and feel to it, easy to navigate and enough features to make it a worthwhile application to have on your iPhone. No advertising and just an overall low maintenance app that you will forget is installed on your phone until you need it. Some handy features like the Vault where you can “hide” pictures, documents or phone numbers. It does not offer a backup for your phone but does have the ability to encrypt the file you would include in a backup, a feature where it can track a lost iPhone, sound an alarm to help you locate a lost misplaced phone and a neat feature where once the phone battery is critically low, the app sends up to the McAfee Website a location so that way if the battery does die and you have misplaced your iPhone then it could potentially have the last location you may have left the phone. Best of all its free

Hi, thanks a lot for sharing your feedback. We are really glad you like it :)

Great app, but I am experiencing issues. I have an iPhone 11 and have the latest version of iOS installed. I am having issues with the McAfee VPN/Web Guard and my Apple CarPlay radio. While everything works fine with the radio (connected via USB), I cannot use Siri if the VPN/Web Guard feature is on. It is extremely inconvenient to have to turn on and turn off the VPN. Especially when I enter a public place where I have previously connected to WiFi and my phone auto-connects to the WiFi connection. An example of my main issue would be something like this: I am driving in my vehicle and I decide to use Siri with the voice control button in my 2020 Kia. I say, “Please call Dad.” Siri will show on my CarPlay radio that it is trying to process my request and then states that, “Siri requires an internet connection.” I am using my Sprint 4G data the entire time while I am driving and the VPN is on. If I turn it off, no problems. I enjoy this app and I am paying $9.99 monthly for it. I would hate to search for other alternatives. Could you please tell me if you know anyways I can resolve this issue? And if not, could McAfee possibly look into fixing this? I’ve searched online and I have seen that many others are experiencing the same problem. Thank you!

Hi, thanks for reaching out. We would like to get more information about the issue you have mentioned. Please check and download if any updates available for the McAfee app. If you are still noticing the same behavior, contact us at service.mcafee.com/contact anytime. We are more than happy to assist.

UPDATE:

The developers response is completely outdated and inconsistent with an Apple 13, running on iOS 16. In addition, the send log function from within the app is useless as it always comes back as undeliverable.

The app crashes all the time and log me off. When attempting to log back in, it shows that there is no internet connection. Never mind I am on cellular service, the app is set to work on cell service data, and it is the very ONLY app not connecting to the internet over cell service. I have pictures! The VPN has to be constantly watched like a hawk to ensure is actually turned ON even when it set to be ON. In numerous occasions, I noticed the VPN is OFF when it was set to be ON. When the VPN is ON, it makes the internet experience an slow and sometimes impossible to browse. Most of the times, the webpages would not come up at all. Another annoying and really inconvenient issue is that the VPN would not work when trying to connect to the internet with my iPad using my iPhone hotspot. It simply would not let my iPad connect to my iPhone hotspot. The app should make the security features easier to work. They should work the VPN issues and get rid of Safe Browsing! This app needs serious work. Frankly, I am about to go back to Norton. I never, ever had any issues with Norton. The one time I am giving McAfee a try, it is disappointing me to n-th degree.

We are sorry for the inconvenience. We recommend reaching out to our support team. They will be able to help and escalate your concern as appropriate. You can find the regional contact info at mcafee.com/support/contact. Thanks!