10 business day redemption
Avid social casino user, and I want to set proper expectations for the redemption process. I have redeemed successfully once two weeks ago. The process is as such: submit redemption request, wait 5 business days for redemption to be accepted by Loyalty Team, then after acceptance, wait another 5 days for it to hit your account. I tested the redemption again for 500+ on 7/24 and still in phase 1 for request to be accepted. It is now 8/2. So I anticipate it will be accepted over the weekend and I will have to wait the following week to receive redemption. I want to put this here as I was once under the impression that the redemption process was swifter. But knowing the actual timeframe allows me to choose where I want to drop the most money on social casinos for faster returns. For the most part, this is the usual timeframe for most known social casinos. Hope this helps! Happy gaming! Good luck!
Developer Response ,
Thanks, Kotogamingg! Your appreciation is what keeps us motivated to strive harder in providing you with the best gaming experience. We're sending you tons of good wishes in all your gameplay. - McLuck Team