McLuck Casino: Jackpot Slots Ratings and Reviews

4.4 out of 5
4.1K Ratings

4.1K Ratings

Kotogamingg ,

10 business day redemption

Avid social casino user, and I want to set proper expectations for the redemption process. I have redeemed successfully once two weeks ago. The process is as such: submit redemption request, wait 5 business days for redemption to be accepted by Loyalty Team, then after acceptance, wait another 5 days for it to hit your account. I tested the redemption again for 500+ on 7/24 and still in phase 1 for request to be accepted. It is now 8/2. So I anticipate it will be accepted over the weekend and I will have to wait the following week to receive redemption. I want to put this here as I was once under the impression that the redemption process was swifter. But knowing the actual timeframe allows me to choose where I want to drop the most money on social casinos for faster returns. For the most part, this is the usual timeframe for most known social casinos. Hope this helps! Happy gaming! Good luck!

Developer Response ,

Thanks, Kotogamingg! Your appreciation is what keeps us motivated to strive harder in providing you with the best gaming experience. We're sending you tons of good wishes in all your gameplay. - McLuck Team

chapiz408 ,

Unfair

So I wanna start by saying that your customer service is horrible. I want more than $5000 through this game and since I started playing through my Facebook application. It is nearly impossible to unlink your Facebook account and like most of us, we did not use our real name on our Facebook account so by the time I wanna cash out you need to verify your information and it doesn’t give you the option to put your legal correct name to be able to verify your information so that being said to be able to play with sweepstake coins you need to play online then you cannot use the application and one day I wake up and I have nothing. I’m down to how that happened. I have no idea. No customer service no response to the multiple emails I sent and nobody needs to help. I invested so much money for this to happen. It’s ridiculous, just thought I’d let you know

Why don’t you guys give out free coins and points every day on social media like other platforms and the competitions you guys use the same ones on Facebook and Instagram? Why don’t you put different ones so we could be able to win  on either or or on both

Developer Response ,

We appreciate this feedback and thank you for sharing your personal experience, Chapiz408. We are always looking for ways to improve and are open to any additional feedback, comments, or suggestions you wish to share and will address any concerns you may have as best we can. - McLuck Team

Phillllly ,

McLuck is great. It’s a social casino, let me explain.

I’m a very avid sports handicapper / gambler ha and I do have some pending redemptions, I know they will come because I know how these work. So most of you are probably thinking of those DUMB, ANNOYING, and LYING solitaire and bingo type games. Yes, the games you play for are for 75 cents. Maybe a dollar and you have to beat like 5 people. Those are so annoying people claiming to sit at home and win 100 plus dollars in a game of solitaire. They make me so mad, and the actors in them are worse. So McLuck is a social casino, yes the ONLY downside is long redemption and no BTC but the slots they have are all the same as other social casinos and social sportsbooks. I love how these social casinos are now having sportsbook if you live in Texas or a place you are not legal to gamble. McLuck is a sweepstake win and you are able to cash out. 5 stars.

Developer Response ,

Thank you for exploring our games, Phillllly! We appreciate this feedback and thank you for sharing your personal experience. We are always looking for ways to improve and are open to any additional feedback, comments, or suggestions you wish to share and will address any concerns you may have as best we can. - McLuck Team

gitzy2000 ,

❤️

I don’t understand the people saying this is a scam game! I put 10 in and won 140 so I went to cash out the 100 and play the 40 I had no problems cashing out, I’m gonna wait the 3-5 days and if I don’t get it, or if they take a huge amount of overseas fees I will definitely come back and let you know, but my daughter in law cashed out 400 and already received it in her bank and she got the full 400 so I believe this is legit! Even if you don’t win, you go to the casino and you ain’t gonna win either so at least you can sit home in the comfort of your home! I like the games and I like the app so far! Thank you

Developer Response ,

Thanks, gitzy2000! Your appreciation is what keeps us motivated to strive harder in providing you with the best gaming experience. Happy Spinning! - McLuck Team

Tyharvat05 ,

Scam

This dang place will scam you I would stay far away from this place after speaking to a agent I was explaining my issue in regards that I have deposited a lot of money but didn’t even win anything big every spin I had was a loss and that’s just checking games out not just one and after speaking with jazel and Charlene I was told by them that the system is fair when playing for real and in gold coins but why am I losing with real money but when I switch to gold coins that’s when I win and see bonuses after the Charlene told me that playing for gold coins makes things more engaging so my question is how is this fair when you just told me that the system that they use is built on fairness on both real and fake but I’m losing on the real and winning on the fake let that make since I have screenshots of the whole conversation

Developer Response ,

Hi, Tyharvat05. Please rest assured that McLuck is a legitimate social casino site and we are committed to creating a safe, fun, and responsible experience for our players. Prior to registering, playing our games, or using our services, please make sure that you have read and fully understood our Terms of Service, Responsible Play, and Privacy Policy. - McLuck Team

XxxDeejay21xxx ,

WOW!

I found my casino game here at McLuck, I played mostly online casino and I saw the big difference from the other online casino games. Other casino don’t let you win big or you cash out from other casino and play again, it’s hard to win again. McLuck casino is legit. I cashed out some of my winnings and play again, I was still winning. I am really enjoying playing here. The payout here is higher than the other casino online games. I extremely suggest that you guys try this McLuck casino games and you will never go back to other online casino games you were playing.

Developer Response ,

We live for feedback like this! Thanks, XxxDeejay21xxx! Your appreciation is what keeps us motivated to strive harder in providing you with the best gaming experience. - McLuck Team

mimosuki ,

Excuses for Redemption

I have to put this here because the customer service of this just put excuses or asked for documentation previously presented and approved! I made a 500 redemption request on Aug 30, and now is Sept 09 and I can’t have any response. I made two redemptions previously to this one and I didn’t have any problems with those but for this one. I really love this app but now I will play the LuckyLand app cause they do pay in the time frame that they told me.

Developer Response ,

Hi, mimosuki. We aim to complete redemptions in 3 business days; however, on occasion, it can take longer. Please check our Terms of Service for the complete information regarding our redemption process. For all account-related concerns, kindly reach out to our friendly team at support@mcluck.com. - McLuck Team

Bobbi71! ,

Do yourself a favor and DON’T!

Updated: my previous review still stands true. I gave it another shot to see if the gameplay was improved. Definitely not! I decided this time to play a “Live Dealer” game, Buffalo Blitz. The live games enable chats. The chats stood by my previous review and also added that Free Games were few and far between, making the game play experience no longer enjoyable. Some stated it had worsened (if that’s possible), since the New Year. There are better options out there.

If you were able to actually win sometimes, even a little, it would make it fun. I’m an avid social casino gamer and it’s brutal. If you want to play for fun, go for it. But DO NOT buy the sweepstakes coins. Total scam. Do yourself a favor and go buy some scratch offs if you’d like to actually win something!

Developer Response ,

Hi, Bobbi71! Rest assured that our site and services are real. McLuck is a free-to-play social casino and we are committed to creating safe, fun, and responsible experiences for our players. You may visit our Facebook reviews or Trustpilot page to check the feedback of our customers and their awesome gaming experience. - McLuck Team

Lornalang ,

Made a mistake, cost me my winnings

Not agreeing with the conclusion and did not answer my question directly. I understand there was a misunderstanding but to void what I won plus what I loaded is not something that I agree with. But you have to pay your employees so why not on my dime! Be wary and please make sure you only have one account! I mistakenly made an account on my tablet and then at a later date on my cell. Big no no! After validating my self and all they asked for I found out that I had another account and was voided all my winnings plus my deposited funds….smh. That’s the tough luck part you take when you gamble!!!I am so disappointed with Mr. beast for putting his face on the ads for this site!

Developer Response ,

We appreciate this feedback and thank you for sharing your personal experience, Lornalang. We are always looking for ways to improve and are open to any additional feedback, comments, or suggestions you wish to share and will address any concerns you may have as best we can. - McLuck Team

Lizzete 10541054 ,

I won!! I won and receive my funds.

I’m very happy because this money is gonna help me. It was over 2500 that I won. It took about eight or less business days to get my funds in my bank so this is not a scam you will get your winnings just be patient, it’s a great application. Great bonuses often for me but maybe I just got lucky. Keep playing hope y’all win and again this is a legit application.

Developer Response ,

Thank you for exploring our games, Lizzete 10541054! Remember, the outcomes of slot games are all about chances and game volatility. Our games run on an industry-standard random number generator without human involvement, so that fairness and fun are guaranteed. - McLuck Team