Medica ONESource 4+

Medica Health Plan

    • 1.5 • 39 Ratings
    • Free



Save time and hassle while making the most of your HSA, HRA, and FSA by quickly checking your balances and details. Our secure app makes managing your health benefits easy through real-time access and intuitive navigation to all your important account information on the go! Powerful features of the app include:

Easy, Convenient & Secure
● Simply login to the intuitive app using your same health benefits website username and password (or follow alternative instructions if provided)
● No sensitive account information is ever stored on your mobile device
● Use Touch ID or Face ID to quickly log in to the mobile app

Connects You with the Details
● Quickly check available balances 24/7
● View charts summarizing account(s)
● View existing claims
● Click to call or email customer service
● View your statements and notifications
● Scan product barcodes to determine their eligibility

Provides Additional Time-Saving Options (if supported or applicable to your account(s))
● Reimburse yourself from your FSA or HSA
● Take or upload a picture of a receipt and submit for a new or existing claim
● View, contribute and distribute HSA transactions
● Send payment to providers from any account
● Manage your expenses by entering medical expense information and supporting documentation
● View and manage your HSA investments
● Retrieve your forgotten username/password
● Report a debit card as lost or stolen

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What’s New

Version 12.0.0

If supported and applicable, version 12.0 provides you with:
• Workflow Enhancement: Updated language for main workflows to clarify actions available on our mobile app.
• One-Time Passcode: If enabled, this provides the ability to get a one-time passcode via SMS, Email, or Alternate email address.
• Push Notifications: If enabled, opt-in to receive notifications for: Receipt Reminder, HRA Contribution Notifications, Debit Card Suspend/Unsuspend, Debit Card Purse Suspend/Unsuspend.

Ratings and Reviews

1.5 out of 5
39 Ratings

39 Ratings

TattedLovelyBones ,

Log in doesn’t work

I’d give it zero stars if I could. How can anyone tell if the app even works if you can’t log in. I downloaded the app and can’t get it. Keeps saying wrong password and log in. Funny because I was successful from a computer and from my mobile phone their the web on it, but not the app.

I downloaded it to submit receipts for claims but clearly they make it impossible to do that. I’m beyond furious my company switched to this awful insurance and their terrible app. Same complaints since November and it’s January now. Get the feeling the app doesn’t work because they don’t want you using your insurance money.

SpaceTimeTraveler ,

Garbage - Won’t log on

Updated my credentials via website (which was a huge pain in the neck since I had to unknowingly re-register for whatever reason and the process makes setting a secure password difficult) and went to check in the app and they don’t work. Great to know that that app touted by the insurance company will work flawlessly in an emergency. Garbage! 0 stars.

onesource user 111222 ,

Improved Usability

I’ve noticed the login bug has not been as big of an issue as of late - convenient app for keeping all my health financial accounts in order!

App Privacy

The developer, Medica Health Plan, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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