・MEGA‪・‬ 4+

Made an account recently after hearing about the “generous” 50 GB, turns out it’s actually 35 GB BUT it’s limited for only 30 days, then drops down to 15 GB after those 30 days are over. Which means you’re forced to use up the extra 20 GB within this time frame to make the most out of your account. So I do what I can, and used up almost all 35 GB before the 30 day window so I didn’t have to worry about not being able to take advantage of the space. But now, MEGA is actually DELETING and BLOCKING accounts that go past their storage limits, and are forcing people to upgrade and pay their accounts. Why would you even give me the extra 20 GB to begin with if you’re gonna delete my files afterwards??? I can’t even download/transfer my uploaded files to my computer, it’s like my files are being held hostage unless I pay money. What kind of crap is this? You tell people “50 GB” but they get 35 GB instead, in which 20 of those GBs get taken away after 30 days? Then force people to pay afterwards with no warning of a required payment/full profile deletion beforehand? Absolutely ridiculous, customer service doesn’t even respond to emails at all whatsoever. Well deserved 1 star, I’ll stick to google drive. I don’t get any bonuses with them, but at least I have the assurance of getting what they actually say they’re offering, rather than lie to me and then hold my files hostage behind a paywall.

Hello, It sounds like your account has been locked for exceeding its storage allowance and ignoring the related deletion warnings.
Some email notifications have been sent to your registered email address, as well as pop up warnings whenever you used our products however no action has been taken by you to resolve the situation.

As far as cloud providers go, mega offers one of the best services (that's not free). End to end encryption plus servers that are not in the United States. Easy to use interface plus value for the storage space.I've used Google drive for years, but if you can afford it, there should be a good paid service out there for you, if you value your privacy.
Some of the reviews complain about storage limits. There are some, and there are temporary bonuses, but most other providers offer little to no bonus storage options. Check around. Also, deleting the app doesn't mean you've deleted things you've already uploaded to the cloud unless you've closed your account.
One of the best things about mega is the selective synch, which other providers don't have.

Hi! Thanks for your rating and your feedback!
We will keep working hard to improve your experience with MEGA.

The app is slick and enticing, but not usable (unless you pay). I have used it for years as cloud backup due to their generous free storage, but once you try to use it and move files around, the bandwidth limitations make it impractical. I tried to download a 600GB file and I had to do a little every day since I ran out of bandwidth use on the free tier. I gave up at that point. I still had files there, so I used the mobile app to try to download a folder, but it won’t work on the mobile app since it seemingly only allows downloading folders to “offline mode” in the app and not straight to your device storage. You can “export” files but not uncompressed folders? I then tried to use the web app but Safari has insufficient buffer to decrypt the files. Then I tried to use Chrome at their suggestion since the app and Safari won’t work, and it literally says “Chrome has insufficient buffer to decrypt the files, use the app or use Chrome.” So, my last shot is “make available offline” and then view in the files app where I can transfer off Mega, but I am getting all sorts of helper errors and it is unable to complete. If it works after downloading I will update my review.

UPDATE: I IMMEDIATELY hit my transfer quota, so I cannot download a single 10GB file. Deleting my account and all files I cannot access now.

Hello, We are sorry for the issue you have encountered while using our app. Please email support@mega.nz with additional details regarding the issue and include your Apple App Store ID [Torin Emard]. After sending the email, you will receive an automated response containing a Ticket ID number. Kindly reply to us with the Ticket ID number so that we can monitor the status of the issue. Thank you.