Mei-lan 4+

No support for App

While Mei-lan’s voice is absolutely beautiful, the service support is terrible. I purchased the app before the kinks were worked out. I cannot access the app any longer and when I reached out for support, I have gotten no response. $80 for an app that I can’t access. It’s extremely disappointing and frustrating. I wanted to support this beautiful soul but I won’t be. For such an expense, I expected much better.

Love Mei-Lan having lots of issues with the app

I had been loving the app for a few months and then somehow I got an error showing either my user ID or password was incorrect. I tried “forgot password” but it hasn’t worked. Because I wasn’t sure if it wasn’t recognizing my email or my password, I decided to try and select the “sign-up” and it let me sign up, the only problem is that it wants me to re-subscribe for the app I’ve already been subscribed to and not able to use.

I’ve also tried to click on the non-existent “click here” if you had a subscription to the old version, but it doesn’t work. This has been going on for a month or two and at this point, it’s easier to cancel.

There isn’t any customer service email or any sort of support easily available, which is the reason for the review.

Developer Response ,

Hi Lind, we apologize for the inconvenience you've faced with the forgotten password functionality for Mei-lans Music Sanctuary app. For specific assistance, please contact our dedicated customer support at support@mei-lanmaurits.com. I'm sure we can resolve this issue quickly for you.

Best regards,
The Mei-lans Music Sanctuary Team

Blessing all around with this app

Mei-lan, thank you for creating this app and giving us a platform to enjoy your gifts with you. Your voice and your beingness supports my journey into alignment. There is so much healing, joy and connection to the unconditional love source realm. You make it easy for me to connect to it with my emotions. Your music and soul are precious during this time. I thank you.
For all who are reading right now and are on your journey back to love, do not hesitate to get this app. You will be happy you did 💗

Developer Response ,

Dear 💗Em💗,

We're truly touched by your heartfelt words and the profound connection you've shared with us. It warms our hearts to know that Mei-lans Music Sanctuary has resonated so deeply with you on your journey into alignment.

Your description of finding healing, joy, and connection to the unconditional love source realm through our app fills us with immense joy. We're humbled to be a part of your emotional and spiritual experience, and we thank you for allowing us to accompany you on this path.

Mei-lan's music and soulful presence hold a special place in our hearts, and we're thrilled that you've found precious moments of solace and inspiration within our app.

Your recommendation to fellow seekers of love and alignment is a wonderful gesture, and we're grateful for your support in sharing the transformative power of Mei-lans Music Sanctuary.

May your journey continue to be enriched by the melodies and energies within the app. We're here with open arms to welcome you whenever you choose to explore and immerse yourself in the sanctuary of music and soulful connection.

With heartfelt gratitude and best wishes,

The Mei-lans Music Sanctuary Team