Screenshots

Description

Mend is a healthcare communication and engagement platform. Mend can connect to patients and/or providers anytime, anywhere, and with any device through messaging, video, forms, or other content. Mend can send or collect any information from a patient or a third party related to a patient's care. Mend is the absolute easiest, fully integrated technology to connect care.

What’s New

Version 3.13

Bug Fixes
Added landscape mode to iPad

Ratings and Reviews

3.2 out of 5
35 Ratings

35 Ratings

Mooneyes Shakti ,

Landscape mode missing??

I was using the mend app for a year without issues. After the system was updated, they failed to offer landscape mode for Iphone. Now when I have therapy through the app, my therapist picture is sideways:(

physician/ solo practitioner ,

Very poor telemedicine software with multiple glitches

I acquired this software to provide telemedicine for patients in remote parts of the state.
MEND overpromised and underdelivered.
There were unable to have a flow with the patient inputting their data, self- scheduling, and putting in a credit card. At the end of 6 months the software would get stuck after patient would put in data, such as meds and allergies. Our office got calls from these upset patients, and I decided that I have had enough.
There are many negative aspects to MEND such as poor interface, no texting feature to alert a physician of an appt being scheduled by a patient. The software instructs the patient to call the office to reschedule over the phone. It is stupid- the whole point of the telemedicine is to do things online.
The software is hard to navigate and counterintuitive.
I am currently filing with Better Business Bureau to get my money back. They took a year- payment upfront ( probably because they knew that their product was a lemon). Additionally, there are hidden fees that they never mentioned in their sales pitch, such as credit card company charging $25/ month, even if you don’t use it at all ( this was never mentioned). I am currently signed up with another telemedicine company, and now appreciate what a piece of junk MEND is. I was just inexperienced and naive to sign up and pay all that money. Don’t repeat my mistake....

RickeyBobby412 ,

Works Great

No issues on my iPhone. Just make sure you dont switch windows while in the video or your audio or video could cut out. Dont blame the app because you are too pathetic to wait five minutes to answer a text message.

Information

Seller
Mend VIP, Inc.
Size
17.1 MB
Category
Medical
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
12+
Infrequent/Mild Medical/Treatment Information
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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