Mercedes-Benz Finance (USA/CA‪)‬ 4+

Payments

The only thing that I don’t like is the fact that I have multiple cars so once I buy the second car, it won’t allow me to adjust my pants on my first original car loan, so that makes it complicated irritating sometimes the information for each car gets mixed up, which I finally be very amusingcontacted financial to try to help me but they seem to not know how to fix the problem mark to help me to split the payment and half. I was wondering if there’s something that I can do with my first original loan I usually like to pay 301, Kay. 300 the next it seems to be a problem now that I have the second.

Great Payment System

Mercedes has done it again - another great app to go with their superior automobiles! I only would suggest that clients be able to pick their due date instead of having to only option of making payment date be always the contract due date. You could limit the option of choosing your automatic payment date to say 10 days after due date to 25 days before due date. This would allow owners to better manage their other finances, such as house mortgages , self employment income, or retirement payment schedules.

This is the only suggestion I have in making this app to be excellent!

Worked until August 2021 updates

I had no issues until the update now the app is useless and they keep updating it stating it’s fixing the problem but it’s not fixed. Avoid updating if your app is working if not the website works but it’s a shame for something this basic to stop working for no reason.

Developer Response ,

Hello Pr!mad0nna (c:,


Thank you for your feedback. We’re so sorry you are having a poor experience. We pushed out a hotfix (version 1.2.2) hoping that this would correct the issue, but unfortunately it has not resolved it for all users. Our team is working very hard trying to find the root cause of this issue.

As a workaround, please uninstall the app from your device and reinstall. This should resolve the issue.

As an alternative, you can access your account at mbfs.com, or you can contact our Customer Care team at 1-800-654-6222.

We sincerely apologize for the inconvenience this has caused.

Thank you,

Mercedes me connect Finance team