Designed for Mercedes-Benz owners, the Mercedes me app lets you manage your vehicles on-the-go, from scheduling service, to making payments, to getting assistance at the push of a button.
For 2018 and Prior Models*
• Start the engine
• Lock or unlock the doors
• Locate and monitor your vehicle
• Send an address to your navigation
• Activate the horn and lights
• Access your vehicle on Apple Watch
For All Models*
• Schedule service
• Make payments to Mercedes-Benz Financial Services
• View your contract, statements and transactions from MBFS
• View manuals and how-to videos
• View recent activity and get notified of updates and offers
• Get help from a Product Concierge
• Access Roadside Assistance
• Discover exclusive perks at partner resorts
• See the lastest news from Mercedes-Benz
*Features are subject to vehicle hardware and network coverage. Select model year 2018 GLE and C-Class vehicles are equipped with Mercedes me connect services. Check with your dealer for details.
Here’s what’s new in our latest release:
• General bug fixes and performance improvements
Ratings and Reviews
Love the remote start feature, but like other reviewers stated, by the time it starts you are at your car! Also, now the app keeps logging me out though I have the ‘keep me logged in’ box checked. THEN I have to scroll to the bottom and accept the user agreement. EVERY SINGLE TIME! then I get to stand at my car looking like an as! As I enter my login information, hopefully correctly when it is sunny and difficult to see my screen. THEN I have to set up the gas ID yet again. WTH Mercedes?? Thought it would be so cool to not have to carry my key everywhere since keyless allows me to keep it at the bottom of my bag. If only it worked it would be the Best, but feeling like it is the Or Nothing part of the slogan. And I had to fork over $$ to activate this nonsense.
Worse app ever
The app needs major attention.
Doesn’t unlock or lock my doors. Barely turns on engine. Always thinks my car is unlock when it’s locked. Also the payment financial system doesn’t even work. It always ask to click the link to actually log in on the website not on the app. Very inconvenient and also it sets up auto recurring payments in its own. When I didn’t even set it up. I was notified it was on. Whoever is in charge with website and app needs to get on it and fix this stuff. It’s so inconvenient and the customer service rep is so rude and doesn’t help at all.
Reliable app with super clean interface
MercedesMe is a powerful tool for any Benz owner. The start screen displays my exact AMG in an elegant and beautiful graphic. The layout is clean and easy to navigate. I can rest well knowing my AMG is safe and secure where I parked it. Push alerts are sent for changes in location, vehicle speed and engine starts. The remote start works flawlessly (as long as you have 5 gallons or more in the tank) and locking/unlocking remotely works no matter how far from the vehicle you are.
My gripes are few: the app will error out occasionally and not send lock/unlock signals if service is poor. Some sort of sentry mode like our Tesla employs when leaving the car in a parking lot would greatly enhance peace of mind. My c63s amg has plenty of cameras to make this doable without tons of added cost.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Mercedes-Benz USA LLC
- 215.2 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Age Rating
- 17+ Unrestricted Web Access
- This app may use your location even when it isn’t open, which can decrease battery life.
- © Mercedes-Benz USA, LLC.
With Family Sharing set up, up to six family members can use this app.